Evelin Lagunas
Chicago,USA
Summary
Dedicated Student with proven abilities in collaborative and independent work environments. Demonstrates a strong work ethic complemented by exceptional organizational skills, consistently delivering high-quality results. Eager to apply academic knowledge and skills toward practical experiences in a dynamic setting.
Overview
4
4
years of professional experience
Work History
Assistant Catering Coordinator
Family-Owned Catering Business
Chicago, IL
06.2023 - Current
- Demonstrated excellent customer service skills while interacting with clients to determine their needs and preferences
- Organized and coordinated catering events for up to 150 people, ensuring all food was delivered on time and within budget
- Foster positive client relationships through attentive service, precise requirement gathering, and proactive problem-solving during event preparation and execution
Yates Teaching Fellow Mentor
Illinois College
Jacksonville, IL
09.2022 - 05.2023
- Mentored undergraduate students through academic challenges, developed personalized learning strategies, and fostered inclusive learning environment
- Led weekly tutoring sessions, tracked student progress, and implemented effective study techniques that enhanced academic performance
- Partnered with faculty to identify at-risk students, created intervention plans, and provided targeted academic support for improved outcomes
Desk Assistant
Illinois College
Jacksonville, IL
01.2022 - 05.2023
- Managed front desk operations, assisted students with inquiries, and maintained secure access protocols while fostering a welcoming environment
- Coordinated visitor check-ins, monitored security systems, and maintained accurate digital logs while ensuring compliance with campus protocols
- Partnered with campus security to implement streamlined check-in procedures while providing exceptional customer service to students and faculty
- Enhanced front desk efficiency through organized documentation systems and rapid response to student and staff requirements
Office Assistant
Illinois College
Jacksonville, IL
08.2021 - 05.2023
- Examined documents and forms for accuracy, enforcing conformance to company rules and regulations
- Coordinated office operations and procedures to facilitate workflow and efficiency
- Managed administrative tasks, streamlined document filing systems, and coordinated schedules for faculty members while maintaining confidentiality protocols
- Reduced processing time for student inquiries by implementing digital tracking system, enhancing departmental response efficiency
Academic Mentor
Illinois College
Jacksonville, IL
08.2021 - 12.2021
- Guided students through academic challenges, providing personalized learning strategies and monitoring progress to enhance their understanding of complex subjects
- Developed structured study plans and implemented assessment methods to track student progress, identifying areas for improvement and adjusting strategies
- Partnered with faculty to align mentoring approaches with course objectives, facilitating improved student engagement and academic performance
Education
Master of Science - Counseling
National Louis University
true06-2026
Bachelor of Science - Psychology And Neuroscience
Illinois College
Jacksonville, IL05.2023
Skills
- Client Engagement
- Team Collaboration
- Conflict Resolution
- Active Listening
- Interpersonal Skills
- Organizational Skills
- Client Advocacy
Languages
English
Full Professional
Spanish
Native/ Bilingual
Professional Development and Training
- DCFS Mandated Reporter Certification (2024)
- Mental Health First Aid Training 2026
Timeline
Assistant Catering Coordinator
Family-Owned Catering Business
06.2023 - Current
Yates Teaching Fellow Mentor
Illinois College
09.2022 - 05.2023
Desk Assistant
Illinois College
01.2022 - 05.2023
Office Assistant
Illinois College
08.2021 - 05.2023
Academic Mentor
Illinois College
08.2021 - 12.2021
Master of Science - Counseling
National Louis University
Bachelor of Science - Psychology And Neuroscience
Illinois College
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