Evelin Lemus-Arriaga
Roanoke,VA
Summary
Proactive and detail-oriented professional with a proven track record at DoorDash, enhancing customer satisfaction through efficient route planning and timely deliveries. Fluent in Spanish, excels in client relationship management and multitasking, significantly improving team performance. Demonstrates exceptional teamwork and communication skills, ensuring high-quality service in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Delivery Driver
DoorDash
11.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Followed strict safety and health protocols, ensuring proper handling and transport of food items.
Server
Pupuseria Salvadoreña "Las Delicias"
05.2024 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Cashier
New York Pizza
07.2019 - 08.2024
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Hardee's
05.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Education
Bachelor of Arts - Business And Pre-nursing
Hollins University
Hollins, VA05-2027
High School Diploma -
William Fleming High School
Roanoke, VA06-2023
Skills
- Positive attitude
- Fluent in Spanish
- Customer service
- Valid Driver's license
- Social Media Marketing Abilities
- School event planning
- Time management
- Punctual and reliable
- Attention to detail
- Time management skills
- Multitasking and organization
- Clear communication
Languages
Spanish
Native or Bilingual
Timeline
Server
Pupuseria Salvadoreña "Las Delicias"
05.2024 - 10.2024
Delivery Driver
DoorDash
11.2023 - Current
Cashier
Hardee's
05.2022 - 09.2022
Cashier
New York Pizza
07.2019 - 08.2024
Bachelor of Arts - Business And Pre-nursing
Hollins University
High School Diploma -
William Fleming High School
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