Evelin Reyes
Summary
Lead Endodontic Dental Assistant with 5+ years of experience in specialty and general dentistry. Highly skilled in advanced endodontic procedures, CBCT imaging, surgical assisting, and clinical workflow coordination. Proven leader experienced in training staff, managing inventory, and optimizing operatory efficiency. Bilingual in English and Spanish with strong patient communication skills. Seeking a growth-oriented practice offering compensation aligned with advanced clinical expertise and leadership contributions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Dental Assistant
Leading Edge Endodontics
Suffern, NY
09.2024 - Current
- Assist endodontist with complex procedures including root canal, retreatments, apicoectomies, and surgical endodontics
- Capture and process high-quality digital radiographs and CBCT scans
- Lead operatory preparation and ensure seamless clinical workflow
- Maintain strict OSHA and infection control standards
- Train and mentor new dental assistants and support staff
- Oversee ordering and inventory management of dental and surgical materials
- Provide comprehensive patient education and post-operative instructions
Lead Dental Assistant
Bridge Dental Care
Spring Valley, NY
05.2020 - 09.2024
- Provides patient care, taking X-Rays, dental procedure assisting, and scheduling appointments
- Assisting with dental procedures such as cleanings, fillings, crowns, root canals, extractions, and implant surgeries
- Preparing examination and surgery areas
- Cleaning up after procedures
- Instruments sterilizations and maintenance
- Pouring dental impressions (molds of the mouth)
- Replenish inventory, supplies, and instruments
Customer Service Representative
Customer Service LLC
Mahwah, NJ
01.2019 - 04.2020
- Handled large amount of inbound / outbound calls in a polite and professional manner.
- Listen attentively to caller needs to ensure a positive customer experience.
- Handled complaints and provided appropriate solutions.
- Respond to customer inquiries through phone and e-mail.
- Conversational in Spanish (able to meet all customer service requirements with spanish speakers)
Patient Account Representative
NTHRIVE
Saddle River, NJ
01.2017 - 01.2018
- Communicated with patients, insurance companies and other departments to resolve patient accounts.
- Follow up with patients, insurance companies and attorneys.
- Ensured compliance to HIPPA laws.
- Worked on multiple systems such as Epic, Collection management, Cerner and Rumba.
- Taking patient payments through various payment systems and set up payment plans.
- Inbound/ outbound call center using two phone systems, Live Vox and Noble.
Education
Medical Assistant - Medical
Lincoln Technical Institute
Paramus, NJ08-2015
Skills
- Digital Radiography & CBCT Imaging
- Staff Training & Onboarding
- Patient Education & Post-Op Care
- Bilingual: English & Spanish
- Infection control proficiency
Certification
CPR Certified
Timeline
Lead Dental Assistant
Leading Edge Endodontics
09.2024 - Current
Lead Dental Assistant
Bridge Dental Care
05.2020 - 09.2024
Customer Service Representative
Customer Service LLC
01.2019 - 04.2020
Patient Account Representative
NTHRIVE
01.2017 - 01.2018
Medical Assistant - Medical
Lincoln Technical Institute