Evelin Sinay
Richmond,CA
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
7
7
years of professional experience
Work History
waitress
Fercon Investments Inc
San Pablo, Ca
11.2016 - 03.2019
- Followed food safety procedures according to company policies and health and sanitation regulations.
- Maintained clean and safe environment, including in kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
- Prepped items for later use to save staff time during busy hours.
- Greeted customers and provided excellent customer service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Informed customers about daily and seasonal specials
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times
- Bussed tables during busy periods to assist staff and quickly turn over tables
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
- Bussed and reset tables to keep dining room and work areas clean.
- Inspected dishes and utensils for cleanliness
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
waitress
Palacio Latino Restaurant
San Francisco
11.2014 - 09.2016
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Suggested appropriate food and drink pairings to increase per-ticket sales
- Bussed and reset tables to keep dining room and work areas clean
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
salad maker
Plutos's Fresh Food Restaurant
San Francisco
02.2012 - 10.2014
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Backed up servers by setting up trays and completing some food deliveries
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Education
High School Diploma -
John O'connell High School
San Francisco, Ca2011
Skills
- Quick learner
- Friendly and helpful
- Restaurant operations
- Customer-oriented
- Upselling techniques
- Food station setup
Timeline
waitress
Fercon Investments Inc
11.2016 - 03.2019
waitress
Palacio Latino Restaurant
11.2014 - 09.2016
salad maker
Plutos's Fresh Food Restaurant
02.2012 - 10.2014
High School Diploma -
John O'connell High School
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