Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Evelin Villa

Mountain View,CA

Summary

Experienced with specialty coffee brewing techniques and customer service excellence. Utilizes strong team leadership to ensure seamless coffee operations. Track record of innovating beverage menus and maintaining high product quality standards.

Overview

7
7
years of professional experience

Work History

Head Barista

Bluestone Lane Coffee
Los Altos, CA
03.2022 - Current
  • Trained and mentored junior baristas on coffee preparation techniques and customer service excellence.
  • Oversaw daily operations, ensuring adherence to quality standards and efficient workflow.
  • Developed seasonal beverage menus, incorporating customer feedback and current trends.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
  • Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
  • Maximized espresso quality with expert knowledge of extraction techniques and regular equipment maintenance.

Cashier

Abarrotes Evelin
Colima, MX
01.2019 - 01.2022
  • Processed customer transactions efficiently, ensuring accurate cash handling and register operations.
  • Maintained clean and organized checkout area to enhance customer experience and operational efficiency.
  • Assisted customers in locating products, providing exceptional service to foster loyalty and satisfaction.
  • Collaborated with team members to optimize inventory management and restocking processes during peak hours.

Education

Associate of Arts - Architecture

Canada College
Redwood City, CA
06-2027

Skills

  • Barista mentoring
  • Specialty drink preparation
  • Food safety compliance
  • Latte art mastery
  • Adaptability under pressure
  • Supply ordering
  • Espresso expertise

Languages

Spanish
Native or Bilingual

Timeline

Head Barista

Bluestone Lane Coffee
03.2022 - Current

Cashier

Abarrotes Evelin
01.2019 - 01.2022

Associate of Arts - Architecture

Canada College