Evelina Collazo
Summary
Obtain a full-time hourly or salaried position to pay for rent, food, etc. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Bartender
Le Chat Noir
2023.04 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Server
Oliviana
2023.03 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Server
Taco Cat
2022.07 - 2023.03
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
Outback Steakhouse
2021.03 - 2022.08
- Waited on tables with a friendly and upbeat manner in a fast-paced environment, coordinated with the bar and kitchen to provide quality and timely food and service.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Cracker Barrel Server
2019.11 - 2020.11
- Memorized the, Barrel menu and waited on customers pleasantly
- Efficiently used time-management and cooperation skills to provide a pleasurable dining experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Assistant Manager
Fro-n7
2018.07 - 2019.04
- Helped the owner accurately prepare schedules and maintain cleanliness as well as ensured adequate working conditions for other workers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit report to assess company efficiency.
- Developed strategy to increase sales and drive profits.
Customer Service Representative
Domino's
2018.07 - 2019.02
- Prepared food and answered mobile orders with a friendly voice
- Deescalated conflict and responded to customer's complaints and concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Met customer call guidelines for service levels, handle time and productivity.
- Sought ways to improve processes and services provided.
Assistant
Family Law And Surrogacy
2017.06 - 2017.08
- Greeted clients in a friendly and helpful manner, forwarded calls accurately and efficiently, and organized/faxed paper files to their appropriate place.
- Assisted manager in all aspects of business operations.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Developed and implemented strategies to streamline office operations.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Education
Certification - Emergency Medical Technology
Valencia College
Orlando, FL12.2019
High School Diploma -
Saint Cloud High School
Saint Cloud, Fl05.2019
Skills
- Suggestive Selling
- Alcohol Ordering
- Teamwork and Professionalism
- Bar Operations Management
- Toast POS
- Anticipating Guest Needs
- Pair Food and Wine
- Credit and Cash Transactions
- Patron Experiences
- Scheduling and Coordinating
- High-Volume Dining
- Customer Relations
- Accounts Payable and Accounts Receivable
Timeline
Bartender
Le Chat Noir
2023.04 - Current
Server
Oliviana
2023.03 - Current
Server
Taco Cat
2022.07 - 2023.03
Server
Outback Steakhouse
2021.03 - 2022.08
Server
Cracker Barrel Server
2019.11 - 2020.11
Assistant Manager
Fro-n7
2018.07 - 2019.04
Customer Service Representative
Domino's
2018.07 - 2019.02
Assistant
Family Law And Surrogacy
2017.06 - 2017.08
Certification - Emergency Medical Technology
Valencia College
High School Diploma -
Saint Cloud High School
Similar Profiles
Samuel IacuoneSamuel Iacuone
Chef De Partie at Le Chat NoirChef De Partie at Le Chat Noir
Clare DuthieClare Duthie
Liquor Store Associate at Le Chat Noir Wines and SpiritsLiquor Store Associate at Le Chat Noir Wines and Spirits
MUAMMED UNAISEMUAMMED UNAISE
Purchase officer at LE NOIR CAFE & KITCHENPurchase officer at LE NOIR CAFE & KITCHEN