Evelina Pavlyk
Burbank,CA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
2
2
years of professional experience
Work History
Receptionist
Goldfish Swim School
11.2022 - 08.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
Receptionist
Qdoba
03.2021 - 10.2022
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Education
High School Diploma -
Smoky Hill High School
Aurora, CO05.2023
Skills
- Technical Support
- File Management
- Administrative Support
- Data Entry
- Bookkeeping
- Organization Skills
- Customer and Client Relations
- Mail Handling
- Time Management
- Schedule Management
- Supply Management
Accomplishments
- Supervised team of 5 staff members.
- Increased office productivity by 15%
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Receptionist
Goldfish Swim School
11.2022 - 08.2023
Receptionist
Qdoba
03.2021 - 10.2022
High School Diploma -
Smoky Hill High School
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