Summary
Overview
Work History
Education
Skills
Coursework
Certification
Languages
Timeline
Generic

Evelina Popal

Sacramento,CA

Summary

Hardworking and experienced professional able to perform a variety of tasks with skill. Bringing forth the ability to handle anything that comes my way. Friendly, outgoing, and committed to providing top-notch services.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Picker

Amazon
07.2020 - 07.2020
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.

Behavioral Technician

Kadiant
11.2019 - 01.2020
  • Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
  • Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
  • Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
  • Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.

Assistant House Manager

Sober Living Environment
08.2013 - 06.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Supervised housekeeping staff performance, offering feedback and guidance for continuous improvement.
  • Collaborated with the House Manager in developing staff schedules, ensuring optimal coverage during peak times.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.

Patient Care Taker

IHHS - In Home Supportive Services
10.2011 - 03.2012
  • Enhanced the overall patient experience by anticipating needs, offering assistance proactively, and addressing concerns promptly.
  • Assisted patients with daily living activities for improved quality of life and increased independence.
  • Maintained a clean, safe, and comfortable environment for patients, contributing to their overall wellbeing.
  • Supported patients with mobility challenges through physical assistance and proper use of adaptive equipment.
  • Enhanced patient recovery by closely monitoring vital signs, administering medications, and following treatment plans.

Intern Counselor

Second Chance Solutions Inc.
01.2011 - 12.2011
  • Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.

Customer Service Representative

Pizza Hut
03.2003 - 09.2005
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Master of Arts - Clinical Psychology

Capella University
Minneapolis, MN
06.2025

Skills

  • Safety Procedures
  • Warehouse Operations
  • Heavy Lifting
  • Issue Reporting
  • Transition Planning Support
  • Errorless Learning Techniques
  • Behavior Modification Techniques
  • Autism Spectrum Disorder Knowledge
  • Reinforcement Procedures
  • Active Listening
  • Critical Thinking
  • Behavior Observation
  • Behavioral support
  • Rapport Building
  • Dementia Care
  • Personal Hygiene Assistance
  • Vital signs monitoring
  • Emotional Support
  • Feeding and Mobility Assistance
  • Adaptive Learning
  • Healthcare coordination
  • Cultural Sensitivity
  • Patient Education
  • Patient Observation
  • Health and safety
  • Task Delegation
  • Maintenance knowledge
  • Emergency Preparedness
  • Fluent in Multiple Languages
  • Self-awareness
  • Multicultural Competence
  • Relapse prevention planning
  • Empathy Development
  • Behavioral assessment
  • Psychoeducation Delivery
  • Substance Abuse Counseling
  • Family Dynamics Understanding
  • Treatment Planning
  • Emotional development
  • Decision-Making
  • Coping Methods

Coursework

  • Psychology of Personality
  • Psychology of Perception
  • Clinical Psychology
  • Abnormal Psychology
  • Child Psychology
  • Social Psychology
  • Advanced Research Methods and Design
  • Psychology Tests and Measures

Certification

  • Microsoft Office Proficiency Certificate Training - Fall 2012

Languages

Russian
Full Professional

Timeline

Picker

Amazon
07.2020 - 07.2020

Behavioral Technician

Kadiant
11.2019 - 01.2020

Assistant House Manager

Sober Living Environment
08.2013 - 06.2014

Patient Care Taker

IHHS - In Home Supportive Services
10.2011 - 03.2012

Intern Counselor

Second Chance Solutions Inc.
01.2011 - 12.2011

Customer Service Representative

Pizza Hut
03.2003 - 09.2005

Master of Arts - Clinical Psychology

Capella University

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Evelina Popal