Evelina Sanchez
Euless
Summary
Committed and thorough professional with several years of experience, quick typing skills and strong work ethic. Expert at coordinating and completing projects with minimal supervision. Proven strengths in relationship building and communication.
Overview
27
27
years of professional experience
Work History
Data Entry Specialist
Word of God Fellowship / Daystar
Bedford
08.2023 - 07.2025
- Inputted data into computer system to ensure accuracy and completeness of records.
- Organized files, updated customer information, and generated reports as requested.
- Validated customer information, such as addresses and contact numbers.
- Maintained client confidence by keeping information confidential.
- Entered large volumes of data quickly with a high degree of accuracy.
- Reviewed and updated account information in company computer system.
- Completed accurate and efficient data entry and database updates to support business operations.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Identified, corrected, and reported data entry errors.
Concierge
Stadium People
Arlington
09.2014 - 07.2018
- Offered the highest level of service for special guests such as scanning tickets, checking credentials, monitoring VIP Access Levels, and directed guests to their designated suites.
Front Desk Specialist
MD Pediatric Associates
Flower Mound
01.2012 - 03.2012
- Implemented new processes and systems for improving customer service satisfaction.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently such as scheduling appointments, verifying patient's insurance, and checking the patients in and out.
Partner Services Specialist
World Healing Center Church
Grapevine
08.2005 - 10.2009
- Customer Service: Resolved customer service issues from mail, phones, and Internet.
- Verified copies of checks and money orders, entered credit card orders, assisted with locating information for partners, merged duplicate accounts, and researched funds through RTL and First View programs.
- Receptionist: Checked clients in and out, distributed employment applications, answered phones for 5 incoming lines, and multi-tasked other data entry work.
- Mail Processing: Opened and separated mail, sorted different types of money transactions and other requests, and department coding.
Receptionist
Salem Communications
Irving
01.1999 - 03.2002
- Answered multiple phone lines for three radio stations.
- Promoted sponsors and assisted with events, was assigned crowd control for special events, voice overs for radio commercials, data entry, filing, and other various duties for other departments.
Education
High School Diploma -
Sunset High School
Dallas, TX01.1982
Skills
- Excellent communication skills
- Fast learner
- Multi-task oriented
- Basic computer skills
- Courteous demeanor
- Conflict Resolution
- Highly Organized
- Flexible
- Positive
- Dependable
- Enthusiastic
- Reliable
- Responsible
- Data entry
- Time management
- Customer service
- Quality assurance
- Database management
- Attention to detail
- Effective communication
- Team collaboration
- Confidentiality maintenance
- Microsoft office proficiency
- Data entry procedures
- Proofreading
- Collecting information
- Data input
Accomplishments
- Conflict Resolution, Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and ensure customer satisfaction.
- Administration, Answered multiple phone lines, transferred calls to corresponding departments, filed patient records, and billed accordingly.
- Operations, Collaborated with teams to ensure smooth workflow and efficient organization operations.
Career Overview
Dedicated and hardworking customer service professional with over 15 years of experience, driven with motivation to perform beyond expectations, and contribute to company success.
Timeline
Data Entry Specialist
Word of God Fellowship / Daystar
08.2023 - 07.2025
Concierge
Stadium People
09.2014 - 07.2018
Front Desk Specialist
MD Pediatric Associates
01.2012 - 03.2012
Partner Services Specialist
World Healing Center Church
08.2005 - 10.2009
Receptionist
Salem Communications
01.1999 - 03.2002
High School Diploma -
Sunset High School
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