Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Languages
Hobbies and Interests
Timeline
Generic
Evelina Srna

Evelina Srna

Wespelaar

Summary

Results-driven Logistics Specialist with a proven track record of streamlining operations and reducing costs. Highly organized and detail-oriented supply chain manager known for exceptional people skills and unwavering integrity. Committed to maximizing productivity and ensuring client satisfaction.

Overview

14
14
years of professional experience
1
1
Certification

Work History

EMEA Temperature Control Logistics Specialist

Pfizer
Zaventem
01.2021 - Current
  • Achieved a 50% decrease in lead time for investigations.
  • Identified gaps in processes and executed corrective measures.
  • Leads regional customer meetings, ensuring compliance and transparency regarding logistics incidents.
  • Provided timely response and support for EMEA TCL Operational queries and inspections.
  • Contributed to the improvement and implementation of new packaging and solutions through project collaboration
  • Collaborates with forwarders and quality teams through meetings to address logistics incidents and ad-hoc queries, bridging the gap between external logistic operations and internal Pfizer operations.

Customer Service Representative

Pfizer
Zaventem
02.2015 - 12.2020
  • Managed the process of executing customers' orders and shipments, ensuring timely delivery.
  • Streamlined shipment processes by implementing effective organization techniques
  • Provided exceptional customer service
  • Utilized strong problem-solving skills to address and resolve customer concerns.
  • Optimized the efficiency of weekly and monthly customer telecom operations.
  • Developed strong relationships with customers by providing personalized assistance and support.

Supply Chain Planner ES (secondment/assignment)

Pfizer
Zaventem
07.2018 - 03.2019
  • Collected, consolidated, verified and communicated forecasted volumes of production medicines
  • Periodically reviewing demand
  • Oversaw all necessary actions for achieving on-time launch
  • Evaluated fluctuations in forecast and inventory.

Legal Support/project Analyst

TE Connectivity
08.2014 - 11.2014
  • Swiftly addressed and resolved customer queries
  • Provided guidance to users on recommended course of action
  • Generated activity reports.

Administrator

Toyota
Evere
10.2012 - 11.2013
  • Managed budgets for 4 departments, implementing visualization techniques to monitor expenditure trends.
  • Assisted with budget preparation and tracking of business travel.
  • following up of PO-Invoicing-Supplier creation (Oracle R12)
  • Provided logistical support for meetings including arranging meeting rooms, sending out invitations, and coordinating catering.

Administrative Officer

Thyia
Ljubljana
08.2010 - 03.2011
  • Streamlined administrative procedures to enhance record-keeping and ensure punctual reporting.
  • Implementation of Project management and quality manager (ISO 9001:2008)
  • Conducted process analysis to enhance efficiency
  • Powerpoint presentations to the management
  • Greeted visitors warmly upon arrival at office reception area.

Education

BBA - Public Administration

University of Ljubljana
Slovenia
05.2013

Erasmus exchange - Macroeconomic +history of economics

Universitat Autonoma De Barcelona
Spain
05.2009

Master of Arts - Business Management

Vrije Universiteit Brussel
Belgium
05.2008

Skills

Root cause Analysis

Process mapping

Tracking inventory levels and stock

Coordinating and overseeing shipments

GDP

Temperature Control packaging

Logistics Operations

Lane risk assessments

Computer skills:

Excel, Visio, SAP, SCM, BI reports, Oracle

Websites

Certification

18/06/24 Business Analysis Foundations: Business Process Modeling

06/03/24: Six sigma foundations

10/01/23: Human performance Factors program

01/01/23: Project Management

06/01/14: Dutch for administrative jobs

Accomplishments

  • Reduced the time of investigation by 50%
  • Reduced air shipment 60%
  • Excellent overview of budget
  • Lead D&I
  • Winning of business game (the fresh connection) at VUB
  • High client satisfaction and high level of sales
  • Winning 3th place for business idea (tipovej)

Languages

English
Full Professional
Dutch
Professional
Spanish
Limited
Slovenian
Native/ Bilingual

Hobbies and Interests

  • Running
  • Kickbox
  • Arts
  • Book
  • Cycling

Timeline

EMEA Temperature Control Logistics Specialist

Pfizer
01.2021 - Current

Supply Chain Planner ES (secondment/assignment)

Pfizer
07.2018 - 03.2019

Customer Service Representative

Pfizer
02.2015 - 12.2020

Legal Support/project Analyst

TE Connectivity
08.2014 - 11.2014

Administrator

Toyota
10.2012 - 11.2013

Administrative Officer

Thyia
08.2010 - 03.2011

BBA - Public Administration

University of Ljubljana

Erasmus exchange - Macroeconomic +history of economics

Universitat Autonoma De Barcelona

Master of Arts - Business Management

Vrije Universiteit Brussel

Similar Profiles

CREATE PROFILE
Evelina Srna