Evelinda Duran-Camilo
Conway,AR
Summary
Current High School senior currently a college freshman.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Las Delicias
1815 Old Morrilton Hwy 72032
08.2021 - 07.2025
- Supervised daily operations, ensuring compliance with company policies and customer service standards.
- Trained and mentored staff, fostering a collaborative team environment and enhancing performance.
- Resolved customer complaints promptly, enhancing overall guest experience and loyalty.
- Trained employees in essential job functions.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, enhancing overall guest satisfaction.
- Trained new staff on menu offerings and service standards to improve team performance.
- Resolved customer complaints promptly, maintaining positive dining experience and loyalty.
- Mentored junior servers, fostering a collaborative team atmosphere and knowledge sharing.
- Coordinated with management to optimize daily operations and increase workflow efficiency.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Resolved customer inquiries in English and Spanish, enhancing communication and satisfaction.
Child Caregiver
Lovely Sunshine
2425 Tyler St. Conway Ar
06.2021 - 07.2021
- Supervised daily activities, ensuring safety and engagement for children.
- Developed age-appropriate educational activities to enhance cognitive skills.
- Collaborated with parents to discuss child development and address concerns.
- Implemented effective behavior management techniques to foster positive interactions.
- Monitored health and hygiene standards, promoting a clean environment for children.
- Trained new staff on caregiving protocols and best practices for child safety.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Liaised with parents and guardians to discuss child progress.
- Provided emotional support and guidance to children during difficult times.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Education
High School Diploma -
Conway High School
Conway, AR05-2025
Skills
- Great customer service
- Selling Items
- Leadership Experience
- Cash handling
- Professional attitude
- Menu memorization
- Service prioritization
- Guest relations
- Supply restocking
- Spatial Awareness
- Team Player
- Staff training and development
- Staff management
- Relationship building
- Cross-functional teamwork
- Soldering copper pipes
- Read blue prints
- Cut pipes
- Use a tape measure
- Calming down children
Certification
- New Staff Orientation
- Arkansas Professional Development Registry
- Arkansas Mandated Reporter
- NCCER
- OSHA General Safety
- OSHA General Agricultural Safety
- Food Handler Training
LANGUAGES
Spanish
Native or Bilingual
English
Native or Bilingual
AWARDS
SkillsUSA -Plumbing 3rd place 2023, FLBA Data Analysis 2nd place State 2024
Timeline
Manager's Assistant
Las Delicias
08.2021 - 07.2025
Child Caregiver
Lovely Sunshine
06.2021 - 07.2021
High School Diploma -
Conway High School