Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Evelin Xiomara Ceballos Presiga

Fresno,CA

Summary

Customer Service Executive with intermediate experience and outstanding skills in leadership, teamwork, creativity and pressure management.

I am looking for a new challenge where I can apply my skills and experience to boost customer satisfaction and contribute to the success of the organization.

Overview

4
4
years of professional experience

Work History

General Assistant

Orthotec
Durango, Mx
09.2023 - 06.2024

  • In my role as a general assistant, I performed a variety of duties that allowed me to develop valuable skills in a dynamic environment.
  • I assisted patients at the reception desk, answering questions and providing information about their studies, and I demonstrated patience and the ability to work under pressure, remaining calm in challenging situations.

  • My developed skills were teamwork, I collaborated effectively with the clinic staff to ensure comprehensive care for patients.
  • Also adaptability, I easily integrate into new environments and situations, demonstrating flexibility and ability to learn.

Customer Service

eQuality print
Medellín, Colombia, Colombia
01.2020 - 03.2021
  • As the primary point of contact with clients, my role was to greet and serve them, strategically analyzing their needs and objectives. I developed and executed effective communication strategies to ensure customer satisfaction and build trust.

As a sublimation company where creativity and customization are key, I constantly brought innovative ideas to create unique designs that exceeded customer expectations. In addition, I analyzed data and trends to identify opportunities for improvement and optimize sales results.

Education

High School Diploma -

C.B.T.F #2
Santiago Papasquiaro. Durango, Mx
07-2021

Bachelor - Clinical Psychology

Universidad España
Durango, Mx

Skills

  • Team work
  • Adaptability
  • Affective communication
  • Multitask
  • Leadership
  • Data analysis
  • Problem Solving
  • Creativity

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

General Assistant

Orthotec
09.2023 - 06.2024

Customer Service

eQuality print
01.2020 - 03.2021

High School Diploma -

C.B.T.F #2

Bachelor - Clinical Psychology

Universidad España
Evelin Xiomara Ceballos Presiga