Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Thoughtful Resident Care Coordinator committed to individualized care and comprehensive compassion for patients with all kinds of needs. Kind, approachable and knowledgeable about medical field and communicating with residents and physicians.
Overview
25
25
years of professional experience
1
1
Certification
Work History
RESIDENT CARE ASSISTANT
PERFECT CARE, INC
New Haven, CT
08.2022 - Current
Provided assistance to residents with activities of daily living such as bathing, dressing, grooming, and toileting.
Performed housekeeping duties, including laundry and light cleaning tasks, in client's home.
Organized recreational activities for the client, including arts and crafts and music therapy sessions.
Transport the client to doctor appointments or other necessary errands as needed.
Established a trusting relationship through regular visits and conversations.
Collaborated with other healthcare professionals, such as doctors and social workers.
Taught independent living skills to assist individuals with completing day-to-day tasks.
Transported clients to recreational and leisure activities.
Motivated clients to participate in new activities to broaden skills.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Reminded patients to take prescribed medications or nutritional supplements.
Resident Care Coordinator
EAGLE LANDING RESIDENTIAL CARE
Chester, CT
06.2009 - 11.2023
Built rapport through friendly interactions with residents and families
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Ordered lab work and scheduled appointments with doctors for residents.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Informed families regarding facility procedures and medical diagnoses
Educated personnel on medication distribution processes
Monitored residents' medical records and documented changes in condition or behavior.
Conducted regular rounds of the facility to ensure quality of care standards were met.
Maintained confidentiality of all resident information according to HIPAA regulations.
Aided residents with ambulation and use of walkers, canes and wheelchairs.
Shift Leader
Dunkin' Donuts
Meriden, CT
09.1999 - 06.2009
Managed overstocking, restocking and inventory control procedures during second shift.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained new employees and delegated daily tasks and responsibilities.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Managed overstocking, restocking and inventory control procedures during second shift.
Enforced company policies and regulations with employees.
Education
Meriden, CT -
Francis T. Maloney High School
Meriden, CT
06.2001
Skills
Activity Planning
Health Information Systems
Workflow Optimization
Staff Training and Development
Healthcare regulations
Teamwork and Collaboration
Customer Service
Certification
CMT - Certified Medication Technician
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
RESIDENT CARE ASSISTANT
PERFECT CARE, INC
08.2022 - Current
Resident Care Coordinator
EAGLE LANDING RESIDENTIAL CARE
06.2009 - 11.2023
Shift Leader
Dunkin' Donuts
09.1999 - 06.2009
CMT - Certified Medication Technician
Meriden, CT -
Francis T. Maloney High School
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