EVELYN ARREAGA
534 Catherine St ,South Amboy
Summary
Knowledgeable and compassionate Nursing staff member with 7+ years of Medical Assistant experience. Diligent about serving all facets of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services.
Passionate Team Player dedicated to responding to patients with promptness and empathy. Diligent and focused with over seven years of experience in hospital settings. Talented at maintaining charts, performing wound irrigation and coordinating equipment set-up. Comfortable working with diverse patient population.
Compassionate Patient Care Technician adept in managing heavy daily patient volume including telephone triage, appointment scheduling and patient referral. Proficient in documentation and record maintenance and dedicated to patient confidentiality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Operating Room
10.2017 - Current
- Raritan Bay Medical Center: Emergency Room - Oldbridge, NJ Responded appropriately to the physical, emotional and developmental needs of patients.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Managed care for post-operative patients through discharge.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Demonstrated ability to lead and motivate outstanding healthcare teams.
- Responded promptly to patient call lights to provide physical and emotional support.
- Assisted with patient admission, discharge and transfer to maximize facility efficiency.
- Secured qualified assistance for patient emergencies to optimize outcomes.
- Provided personal nursing assistance in pre- and post-operative situations.
- Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Certified Medical Assistant
HealthMed Urgent Care - Eatontown
06.2017 - Current
- Greet patients and visitors; Direct all people to the appropriate location and services; be courteous, polite and helpful to all patients and visitors at all times.
- Respect and maintain privacy and dignity of patients, assure patients confidentiality at all times.
- Provide efficient and professional telephone services; take complete and accurate messages; inform callers if wait is longer than expected.
- Obtain pre-cetification from insurance companies for testing.
- Document chief chief complaint, complete and accurate medical history and vital signs.
- Promote pt/family understanding of plan of care and treatment.
- Prepare and administer medication as directed by the physician.
- Follow Excel Urgent Care' policy for obtaining and handling of diagnostics report.
- Establish and maintain effective working relationship with providers and co-workers.
- Obtained information about clients' medical history, drug history, complaints and allergies.
- Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
Lead Sterile Processing Technician
ReadySet Llc
02.2023 - 04.2025
- Led a team of technicians, providing guidance and mentorship to improve overall performance and productivity within the department.
- Developed strong relationships with vendors, negotiating favorable contracts for equipment maintenance services while maintaining high-quality standards.
- Served as an effective liaison between the Sterile Processing Department and other hospital units, fostering a collaborative environment that supported overall patient care goals.
- Trained new hires on best practices in sterile processing techniques, fostering a culture of continued learning and development among the team.
- Collaborated with surgical teams to ensure timely availability of required instruments, resulting in reduced surgery delays.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
Education
High School Diploma -
Hudson School of Technology
North Bergen, NJSkills
- Administrative
- Allergies
- Billing
- Clients
- EKG
- Infection control
- Insurance
- Medical billing
- Medical terminology
- Administer medication
- Excel
- Office
- Patient Care
- Quality
- Safety
- Plan of care
- Venipuncture
- Vital signs
- Sterilization techniques
- Compassionate care
- Heartsaver CPR AED (CPR AED)
Accomplishments
- Supervised team of 11 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
References
References References available upon request.
Certification
- Basic Life Support Certification(BLS) – American Heart Assocoration
- Certified Registered Central Service Technician (CRCST) - International Association of Healthcare Central Service Materiel Management (IAHCSMM).
- Advanced Certified Instrument Specialist (ACIS) - International Association of Healthcare Central Service Materiel Management (IAHCSMM)
- Automated External Defibrillator(AED) Use Certificate – American Red Cross or similar organizations.
- OSHA Bloodborne Pathogens Training Certificate – Occupational Safety and Health Administration or Authorized Providers.
Languages
Spanish
Full Professional
Portuguese
Timeline
Lead Sterile Processing Technician
ReadySet Llc
02.2023 - 04.2025
Patient Care Technician
Operating Room
10.2017 - Current
Certified Medical Assistant
HealthMed Urgent Care - Eatontown
06.2017 - Current
- Basic Life Support Certification(BLS) – American Heart Assocoration
- Certified Registered Central Service Technician (CRCST) - International Association of Healthcare Central Service Materiel Management (IAHCSMM).
- Advanced Certified Instrument Specialist (ACIS) - International Association of Healthcare Central Service Materiel Management (IAHCSMM)
- Automated External Defibrillator(AED) Use Certificate – American Red Cross or similar organizations.
- OSHA Bloodborne Pathogens Training Certificate – Occupational Safety and Health Administration or Authorized Providers.
High School Diploma -
Hudson School of Technology
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