Evelyn Ayala
Phoenix,AZ
Summary
Dynamic barista delivering exceptional service in high-volume environments. Bilingual in English and Spanish, adept at training new team members and enhancing beverage personalization while ensuring hygiene standards. Committed to maintaining efficiency and a positive customer experience.
Overview
2
2
years of professional experience
Work History
Barista
Dunkin' Donuts
03.2024 - Current
- Prepared and served coffee, espresso drinks, and food items quickly and accurately in a high-volume environment.
- Operated espresso machines, grinders, and POS system to ensure consistent quality and timely service.
- Provided friendly, fast customer service by accurately taking orders and facilitating a seamless experience.
- Managed busy rush periods with strong multitasking, organization, and a positive attitude.
- Handled cash and card transactions accurately while maintaining speed of service.
- Maintained clean, organized workstations and complied with health and safety standards.
- Restocked supplies and monitored inventory to keep operations running smoothly.
- Trained new employees on drink preparation and customer service to enhance team performance and maintain service standards.
- Collaborated with team members to maintain efficiency and meet daily service goals.
Barista
Aramark
Phoenix, AZ
01.2025 - 01.2026
- Delivered friendly, engaging customer service during high-volume periods, helping create a positive and welcoming environment.
- Balanced front-of-house service and back-of-house tasks efficiently during busy periods to enhance overall customer experience.
- Exhibited reliability through consistent attendance and punctuality, contributing to team stability and service continuity.
- Ensured clean, organized workstations and equipment, supporting safety and operational efficiency.
Education
Bachelor of Science - Communication Disorders
ASU Tempe
Az05-2028
Associate of Arts - Communication Sciences And Disorders
Maricopa Community Colleges, Phoenix College
Phoenix, AZ05-2026
High School Diploma -
Arizona Agribusiness Equine Center
Phoenix, AZ05-2023
Associate of Arts - General Studies
Maricopa Community Colleges, Phoenix College
Phoenix, AZ05-2023
Skills
- Beverage preparation and mixing
- Food and sandwich preparation
- Beverage customization and personalization
- Point of sale transactions
- Food safety knowledge
- Opening and closing procedures
- Efficiency and workflow improvement
- Upselling techniques
- Team collaboration
- Attention to detail
- Fluent in English and Spanish
Hobbies and Interests
- Enjoy solving puzzles and brain games like Sudoku
- Interested in math and learning about the stock market
- Like trying new things and learning in my free time
- Enjoy watching shows and staying up to date with trends
Contact
https://www.bold.pro/my/evelyn-ayala-250918104145/
Languages
- Spanish
- English
Timeline
Barista
Aramark
01.2025 - 01.2026
Barista
Dunkin' Donuts
03.2024 - Current
Bachelor of Science - Communication Disorders
ASU Tempe
Associate of Arts - Communication Sciences And Disorders
Maricopa Community Colleges, Phoenix College
High School Diploma -
Arizona Agribusiness Equine Center
Associate of Arts - General Studies
Maricopa Community Colleges, Phoenix College