Motivated business professional bringing 20 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Business Owner/Operator
Restoration Cleaning Services
01.2000 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Prepared bank deposits and handled business sales, returns and transaction reports.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Managed large budgets, collaborating with other departments to eliminate redundancies.
Order Picker Operator
Essendant
01.2013 - 01.2018
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Inspected machinery and equipment to determine functionality and performance.
Collaborated with team members to complete timely orders and avoid delays.
Verified product quantity and quality to determine accuracy of orders and reduce errors.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Checked inventory and selected products from specific locations based upon availability.
Safeguarded products in storage to protect from spills and damages
Maintained tidy and organized warehouse environment to comply with cleanliness standards.
Picked and packed order items.
Safely and securely loaded items to prevent damage during transport.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Stocked warehouse efficiently by comparing item numbers with storage locations.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Kept work areas neat, clean and free from debris.
Stocked shelves, racks and cases with new or transferred merchandise.
Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
Inspector
Delmar
01.1989 - 01.1999
Communicated with production team members about quality issues.
Kept detailed records of quality and imperfect products.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Removed imperfect products from shipment line.
Compared colors, shapes, textures and grades of products and materials with color charts, templates, or samples to verify conformance to standards.
Recommended changes to assembly and production lines based on repeat product issues.
Identified where product issues were coming from and rectified issues.
Inspected incoming and outgoing materials for accuracy and quality.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
Completed precise measurements using special tools.
Developed and implemented inspection processes to define criteria and quality control measures.
Resolved customer complaints by investigating problems and developing solutions.
Education
No Degree - Word Processing
Akers Computer Center
Athens,GA
07.1983
Skills
Departmental Coordination
Inventory Control
Operations Management
Industry Expertise
Balanced Work Ethic
Adaptable and Flexible
People and Culture
Mission and Vision
Cleanliness Standards
Approachable and Outgoing
Risk and Mitigation Analysis
Accomplishments
Supervised team of 10-15 staff members.
Achieved Most Dependable by completing Class of 1982 with accuracy and efficiency.
Achieved First Woman Deacon through effectively helping with Rhema Christian Fellowship Church ATL.