Dynamic customer service professional with three years of experience in high-pressure retail environments, excelling in cash handling, customer engagement, and upselling techniques. Proven ability to efficiently manage high-volume checkout lanes while maintaining exceptional service standards. Experienced in training new employees and creating a collaborative team atmosphere that enhances overall performance. Pursuing a degree in Mechanical Engineering, with fluency in English and intermediate in Spanish, adding valuable communication skills for diverse customer interactions. Currently obtain two Microsoft Office Specialist Certifications in Word and Excel!
Leadership