Summary
Overview
Work History
Education
Skills
Certification
Timeline
Languages
Cashier

Evelyn Bass

Cashier
Midland,TX

Summary

Dynamic customer service professional with three years of experience in high-pressure retail environments, excelling in cash handling, customer engagement, and upselling techniques. Proven ability to efficiently manage high-volume checkout lanes while maintaining exceptional service standards. Experienced in training new employees and creating a collaborative team atmosphere that enhances overall performance. Pursuing a degree in Mechanical Engineering, with fluency in English and intermediate in Spanish, adding valuable communication skills for diverse customer interactions. Currently obtain two Microsoft Office Specialist Certifications in Word and Excel!

Overview

4
4
years of professional experience
1
1
Certificate
2
2
Languages

Work History

Cashier

HEB
03.2023 - Current
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
  • Implemented effective upselling techniques to increase sales of promotional items or add-ons
  • Resolved customer complaints regarding pricing errors or product availability with professionalism
  • Trained new employees on operating cash registers effectively
  • Was very flexible and was able to work where needed /Worked Self-Checkout and Pushed Carts
  • Was able to work well with co-workers and managers and succeed in my field of work

Chick-Fil-A Team Member

Chick-fil-A
05.2022 - 03.2023
  • Was able to improve my communication skills
  • Learned how to work better in groups and help my team out
  • Adjusted to a faster paced environment
  • Learned that it takes communication and team work in order to succeed
  • Learned many positions and the duties that it takes to be in them
  • Took way more responsibility and gained more respect
  • I am a cashier/ outside order taker/ and someone who takes the food out , usually everywhere , as well as bagging and drinks

Ice Cream Server/Cashier

Marble Slab Creamery
02.2022 - 05.2022
  • Served Customers Ice Cream and was a cashier
  • Was able to switch atmospheres and learn about a whole new work environment

Waitress

Red Plate Diner
03.2021 - 11.2021
  • Was able to gain communication skills and become better with talking to others
  • Was able to learn how to multi-task and work in a fast paced environment
  • Taught me a lot about the job environment
  • Served tables and guest and served ice cream

Education

Engineering - Freshman in College

Midland College
Midland, TX
08.2025

Skills

Leadership

Certification

Food Handler Certification

Timeline

Cashier

HEB
03.2023 - Current

Chick-Fil-A Team Member

Chick-fil-A
05.2022 - 03.2023

Ice Cream Server/Cashier

Marble Slab Creamery
02.2022 - 05.2022

Waitress

Red Plate Diner
03.2021 - 11.2021

Engineering - Freshman in College

Midland College

Languages

Spanish - Intermediate
English - Fluent
Evelyn BassCashier