EVELYN BELMAREZ
San Antonio,TX
Summary
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Skilled in working under pressure and adapting to new situations and challenges. adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
SAN ANTONIO WATER SYSTEM
SAN ANTONIO, TX
10.2022 - Current
- Provided accurate information about products and services to customers.
- Identified opportunities for upselling additional products or services based on customer needs.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Recycler
Dollar General Distribution Center
SAN ANTONIO, TX
01.2020 - 10.2022
- Performed regular maintenance and cleaning of assigned equipment as needed.
- Sorted recycled and recyclable materials into various areas for further processing, transportation or repurposing.
- Packed garbage using compactor equipment.
- Operated a variety of machinery such as balers, compactors, grinders, shredders during the sorting process.
- Loaded collected materials onto trucks for transport to processing centers.
Education
CURRENTLY ATTENDING - Environmental Science
San Antonio College
San Antonio, TXSkills
- Positive and professional
- Time management
- Data entry
- Multi-task management
- Call center operations
Timeline
Customer Service Representative
SAN ANTONIO WATER SYSTEM
10.2022 - Current
Recycler
Dollar General Distribution Center
01.2020 - 10.2022
CURRENTLY ATTENDING - Environmental Science
San Antonio College
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