EVELYN BURNETT

Conducted interviews and Ensured program applicants are continuously updated regarding the status of their
program application in a remote setting. Provided participants resources and plans if they are experiencing a
mental health crisis. Prepared and maintained reports based on the program policies. Collaborated with co-
workers to identify the proper services are provided to the participants.

Remote work in virtual desktop environment. Analyzed information and facts gathered from interviews and
documentation related to claims. Focused on reports and records in accordance with organization guidelines.
Conducted interviews and provided the participants assessment tools to manage their psychological needs.
Provided participants referrals to community resources to address their financial issues

Conducted psycho-educational groups to assist client's in identify psychiatric symptoms, problem solving skill
techniques and prevention of suicidal risk. Assisted veteran's in obtaining VA benefits to improve financial
security, prevent homelessness and create a safe environment. Encouraged client to reach out to the VA crisis
hotline for support. Utilized assessment tools to assess client's symptoms mental health issues and substance
abuse disorder.

Educated clients about mental health disorders and available treatment options. Referred veterans to housing
resources. Transported veterans to the VA facility and encouraged them to apply for healthcare benefits. Lead
psycho-education groups in a residential facility for clients diagnosis with mental health disorders. Taught
client's the causes and risk factors that can lead to suicidal thoughts. Provided client's prevention plans and
community resources once their discharge from the program.