Dynamic and knowledgeable coffee shop clerk with hands-on experience at Kroger, excelling in beverage preparation and customer service. A fast learner who ensures quality and freshness while maintaining food safety standards. Proven ability to engage customers with detailed menu knowledge and operate POS systems efficiently.
Work History
Employee
5 Months
Dairy Queen | 05.2022 - 10.2022
Prepared coffee beverages, specialty drinks, and grab-and-go items following store recipes and standards.
Operated POS system to process orders, payments, and accurate customer transactions.
Maintained clean café counters, equipment, and serving areas to support food safety compliance.
Stocked cups, syrups, pastries, and supplies to keep service area ready for customers.
Monitored product freshness and removed expired items to maintain quality standards.
Followed sanitation procedures for utensils, brewing equipment, and food contact surfaces.
Ensured consistent quality throughout beverage preparation by regularly calibrating equipment such as espresso machines and grinders.
Developed comprehensive knowledge of all menu items to provide detailed information for customers when necessary.
Coffee Shop Clerk
3 Years 7 Months
Kroger | 10.2022 - 05.2026
Prepared coffee beverages, specialty drinks, and grab-and-go items following store recipes and standards.
Operated POS system to process orders, payments, and accurate customer transactions.
Maintained clean café counters, equipment, and serving areas to support food safety compliance.
Stocked cups, syrups, pastries, and supplies to keep service area ready for customers.
Monitored product freshness and removed expired items to maintain quality standards.
Followed sanitation procedures for utensils, brewing equipment, and food contact surfaces.
Ensured consistent quality throughout beverage preparation by regularly calibrating equipment such as espresso machines and grinders.
Developed comprehensive knowledge of all menu items to provide detailed information for customers when necessary.
Education
High School Diploma
Columbus State Community College | Columbus, OH | 05.2022