Evelyn Cabral
Summary
Accomplished leader skilled in team management and operational efficiency. Focused on driving strategic initiatives, enhancing customer satisfaction, and achieving financial targets through effective resource management.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
Work History
Retail Sales Associate
FC Dallas
06.2022 - Current
- Maintained solid product knowledge and awareness of all promotions and advertisements.
- Greeted customers and helped with product questions, selection, and purchases.
- Helped customers complete purchases and locate items.
- Maintained a clean sales floor and straightened merchandise.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed inventory levels and organized stock on sales floor.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
Operations Manager
LA Fitness
02.2023 - 09.2025
- Oversaw daily gym operations to ensure smooth functioning during business hours.
- Conducted regular training sessions to enhance staff skills, resulting in improved operational efficiency and customer service excellence.
- Oversaw budget allocation and expenses, consistently meeting financial targets through strategic resource management, and cost-effective practices.
- Directed a team of 20 staff members, fostering a collaborative and motivated work environment through effective leadership and coaching.
- Developed and maintained staff schedules, ensuring adequate coverage and optimal utilization of resources during peak hours.
- Managed daily operations of fitness center and ensured efficient service delivery.
- Coordinated member services and resolved client inquiries promptly.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Planned delivery routing, team workflows, and promotional initiatives.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Responded to and managed queued inbound calls while providing accurate information, resolving concerns, transferred members to the correct department, and supporting daily member operations.
Food Distributor
Mission Foods Corporation
08.2018 - 02.2023
- Managed inventory levels and ensured timely distribution of food products.
- Operated warehouse equipment to facilitate efficient product handling and delivery.
- Collaborated with team members to streamline order fulfillment processes.
- Coordinated shipping schedules to meet customer delivery requirements consistently.
- Monitored stock rotation practices to minimize waste and maintain freshness.
- Assisted with loading and unloading food items from delivery trucks.
- Maintained inventory records for all incoming and outgoing goods.
- Prepared documents such as bills of lading, invoices, or packing slips.
- Organized products in storage areas to ensure efficient distribution.
Coaching Intern
South City Athletic Club
01.2022 - 06.2022
- Assisted coaches in developing training programs for various sports.
- Organized practice sessions and coordinated schedules for athletes and coaches.
- Supported athlete performance evaluations through observation and feedback sessions.
- Conducted equipment maintenance to ensure safety and readiness for practices.
- Collaborated with team members to create a positive training environment.
- Implemented safety protocols during training sessions to protect athletes' well-being.
- Developed and implemented weekly practice plans for youth athletes.
- Encouraged sportsmanship at all times while encouraging athletes to reach their highest potential.
- Scheduled team travel arrangements for away competitions or tournaments.
- Trained athletes in proper use of equipment for safety and maximum results.
- Managed program budget, checking funds remaining, spending and money raised.
Director of Soccer Operations
Nelson University
Waxahachie, USA
01.2021 - 10.2021
- Helped manage a women's soccer team at the collegiate level by managing equipment, assisting with game day and practice setup, and having an effective communication method with coaches to provide any more type of assistance.
- Led strategic planning initiatives to enhance academic programs and student services.
- Developed and implemented policies to improve operational efficiency across departments.
- Directed recruitment efforts to attract diverse talent for administrative positions.
- Championed diversity, equity, and inclusion initiatives across the campus environment.
- Facilitated collaboration between teams by encouraging open communication channels.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Managed budgeting and financial planning processes for the organization.
- Represented the organization at industry events, conferences, and public meetings.
- Evaluated individual and team business performance and identified opportunities for improvement.
Education
Bachelor of Science - Business Managment
Nelson University
Waxahachie, TX 08.2018 - 05.2022
Associates of Arts - Religious Studies
Nelson University
Waxahachie, TX 08.2018 - 05.2022
High School Diploma -
International Leadership of Texas
Garland, TX 08.2014 - 05.2018
Skills
- Teamwork and collaboration
- Training and mentoring
- Verbal and written communication
- Customer service oriented
- Attention to detail
- Administrative support
- Finance handling
- Strategic planning
- Leadership and conflict resolution
- Exceptional organization skills
- Scheduling and coordination
- Team leadership
- Inventory management
- MS office
- Bilingual communication
- Operational efficiency
- Adaptability
- Onboarding and orientation
- Budgeting and cost control
- Performance reporting
- Data analysis
Certifications
- Foundations of Data Analytics
Timeline
Operations Manager
LA Fitness
02.2023 - 09.2025
Retail Sales Associate
FC Dallas
06.2022 - Current
Coaching Intern
South City Athletic Club
01.2022 - 06.2022
Director of Soccer Operations
Nelson University
01.2021 - 10.2021
Food Distributor
Mission Foods Corporation
08.2018 - 02.2023
Bachelor of Science - Business Managment
Nelson University
08.2018 - 05.2022
Associates of Arts - Religious Studies
Nelson University
08.2018 - 05.2022
High School Diploma -
International Leadership of Texas
08.2014 - 05.2018