Evelyn Cholico
Denver,United States
Summary
Dynamic and results-driven professional with a proven track record, adept in leveraging exceptional attention to detail and teamwork skills to enhance operational efficiency and customer satisfaction. Excelled in utilizing computer skills and a positive attitude to surpass productivity goals, achieving notable improvements in order accuracy and customer service.
Overview
6
6
years of professional experience
Work History
Order Seclector
Shamrock Foods
22000 E 38th Ave
05.2022 - Current
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
Warehouse Package Handler
Fed Ex Ground
7450 Clayton St
08.2021 - 05.2022
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Communicated with supervisors about delays or other issues with shipments.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
- Contributed to overall company growth by consistently meeting or exceeding productivity goals and maintaining a strong work ethic throughout daily operations.
Sales Associate
Ross Dress For Less
3511 N Salida Ct
12.2020 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cashier
Home Depot
7200 W Colfax Ave
04.2020 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Sales Associate/Order Fulfillment Associate
Walmart
14000 E Exposition Ave
02.2019 - 03.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment..
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
Education
High School Diploma -
Aurora Central High School
Aurora, CO06.2021
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Problem-Solving
- Flexible and Adaptable
- Computer Skills
- Organization and Time Management
- Excellent Communication
- Self-Motivated and Disciplined
- Punctual and Dependable
Timeline
Order Seclector
Shamrock Foods
05.2022 - Current
Warehouse Package Handler
Fed Ex Ground
08.2021 - 05.2022
Sales Associate
Ross Dress For Less
12.2020 - 07.2021
Cashier
Home Depot
04.2020 - 10.2020
Sales Associate/Order Fulfillment Associate
Walmart
02.2019 - 03.2020
High School Diploma -
Aurora Central High School