Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Evelyn Connolly

Hampton

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills. Operates well in both individual and team capacities. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.


Overview

15
15
years of professional experience
1
1
Certification

Work History

UNEMPLOYED

01.2023 - 11.2024
  • Took time off to assist with aging mother.

PROPERTY MANAGEMENT ASSISTANT

Adart Properties
01.2022 - 12.2022
  • Implemented AppFolio software to improve and modernize record and financial keeping system.
  • High success rate in resolving tenant issues.
  • Success in accuracy of record keeping with multiple properties.
  • Streamlined move-in and move-out process.
  • High success rate in collection of past due rent payments.
  • Improved general maintenance issues, oversight of major repairs, and success in remodeling projects.

CUSTOMER SERVICE REPRESENTATIVE

NFA Solutions
01.2016 - 01.2022
  • Successful management of high call volume and foot traffic.
  • Established partnerships with competing businesses.
  • Increased revenue by improving customer experience.
  • Identified opportunities for upselling and cross-selling products and services.
  • Successful completion of ATF audits.

FREELANCER

Lancome
01.2018 - 01.2019
  • Increased new customer base and cultivated growth with current customers.
  • Increased sales by assessing customer needs and personalizing customer experience.
  • Increased sales and supported teams during events.

AP/AR, HUMAN RESOURCES

JRI Industries
01.2015 - 01.2017
  • High success in past due payment collections.
  • Improved record keeping/tracking system.
  • Positively resolved invoice issues resulting in recovering significant losses.
  • Significantly improved employee record keeping.
  • Improved on-boarding processes.
  • Cultivated team building.
  • Administered employee benefits and worked with providers to facilitate compliance.
  • Provided support for successful audit.
  • AR/AP duties.

TEMPORARY ADMINISTRATIVE ASSISTANT

Penmac
01.2014 - 12.2015
  • Provided extensive support to busy HR Director
  • Organized and managed travel arrangements.
  • Maintained files and filing, keeping sensitive information confidential.
  • Arranged conference, meeting and travel reservations for office personnel.
  • Maintained scheduling and event calendars.

RECEPTIONIST

Buy for Less & Uptown Grocery
01.2012 - 12.2014
  • Provided comprehensive support to HR team.
  • Coordinated monthly meetings and agendas for Director of Operations.
  • Facilitated travel arrangements and accommodations for executive staff.
  • Served as liaison for donation requests efficiently vetting potential opportunities.
  • Ensured vendors had a positive experience during visit.
  • Handled cash and credit card payments with accuracy.
  • Maintained confidentiality of sensitive information obtained through job duties.
  • Handled frequent work process interruptions with flexibility and poise.


HUMAN RESOURCES ASSISTANT-RECEPTIONIST

NorthStar Battery Company
01.2010 - 12.2012
  • Maintained and prepared Time and Attendance reports to over300 employees.
  • Uniform management for employees ensuring compliance and inventory control.
  • Prepared and submitted monthly unemployment reports ensuring compliance.
  • Supported day-to-day operations of HR functions and duties.
  • Provided administrative support to managers by scheduling meetings, arranging conference calls and taking notes during meetings.

CLARINS COUNTER MANAGER

Dillard's Group
01.2011 - 12.2011


  • Performed daily store operations tasks such as opening and closing the counter, cash handling, stock replenishment and inventory management.
  • Demonstrated strong customer service skills and the ability to build relationships with customers by providing individualized skin care advice.
  • Maintained visual merchandising standards throughout the retail area according to corporate directives.

Education

Ozarks Technical Community College
Springfield, MO
01.2010

HIGH SCHOOL DIPLOMA - undefined

Cabool High School
01.1995

Skills

  • Typing -50 WPM
  • Customer service
  • Multitasking
  • Stress Tolerance
  • Organizational skills
  • Professionalism
  • Teamwork and collaboration
  • Resourcefulness
  • Problem-solving

Certification

  • Real Estate License,06/24,06/26
  • Certified Notary Public,08/24,08/28
  • Driver's License,08/22,08/27

Languages

English
Native or Bilingual

Timeline

UNEMPLOYED

01.2023 - 11.2024

PROPERTY MANAGEMENT ASSISTANT

Adart Properties
01.2022 - 12.2022

FREELANCER

Lancome
01.2018 - 01.2019

CUSTOMER SERVICE REPRESENTATIVE

NFA Solutions
01.2016 - 01.2022

AP/AR, HUMAN RESOURCES

JRI Industries
01.2015 - 01.2017

TEMPORARY ADMINISTRATIVE ASSISTANT

Penmac
01.2014 - 12.2015

RECEPTIONIST

Buy for Less & Uptown Grocery
01.2012 - 12.2014

CLARINS COUNTER MANAGER

Dillard's Group
01.2011 - 12.2011

HUMAN RESOURCES ASSISTANT-RECEPTIONIST

NorthStar Battery Company
01.2010 - 12.2012

HIGH SCHOOL DIPLOMA - undefined

Cabool High School

Ozarks Technical Community College

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Evelyn Connolly