Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Evelyn Cortez

Crest Hill,IL

Summary

As a Warehouse Operations Lead with progressive experience, I’ve moved from an entry-level position to a leadership role. I oversee daily operations, manage inventory, coordinate teams, and ensure safety protocols are followed. My strong problem-solving, communication, and organizational skills help ensure smooth operations even under pressure.

As a bilingual professional, I effectively communicate in both English and Spanish, leading diverse teams and supporting staff development through training. I excel in conflict management, decision-making, and time management, ensuring tasks are completed efficiently.

With motivation, strategic vision, and resilience, I am well-prepared to take on more responsibilities and continue driving team success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

WH Operations Lead

NFI Logistics
12.2023 - Current

As a Warehouse Operations Lead, I am responsible for supervising and coordinating daily activities in the warehouse or distribution center. My key responsibilities include:
1. Team Supervision: I lead and organize the team, ensuring everyone is fulfilling their tasks and maintaining productivity and safety standards.
2. Inventory Management: I handle inventory levels, ensure that everything is stored and managed correctly, and coordinate product inflows and outflows.
3. Process Optimization: I identify opportunities to improve efficiency and operation times in the warehouse, such as optimizing space and managing workflow.
4. Safety Compliance: I make sure that all safety protocols are followed to prevent accidents and maintain a safe working environment.
5. Problem Resolution: I address and resolve issues that may arise during operations, such as delays, inventory issues, or team challenges.
6. Logistics Coordination: I work with other departments, like sales and logistics, to ensure deliveries and shipments are completed on time and efficiently.
Enhanced team productivity by providing ongoing training and development opportunities.

7. Managed and allocated staff and material resources to meet production goals.

8. Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.

9. Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.


My role is essential for the supply chain, ensuring that everything in the warehouse is organized and runs smoothly.

Material Handler

NFI Logistics
03.2021 - 11.2023

Over my 3 years working in the warehouse, I started from an entry-level position and, through hard work and dedication, I advanced to a Lead role. In this position, my responsibilities included:
1. Loading and Unloading Materials: Handling the loading and unloading of products, using specialized equipment like forklifts to efficiently move materials.
2. Organization and Internal Transport: Ensuring all materials were in the correct locations within the warehouse, enabling a smooth and continuous workflow.
3. Inventory Control and Documentation: Accurately recording inventory inflows and outflows, verifying quantities, and keeping documentation up to date to prevent errors.
4. Material Inspection and Quality Control: Checking materials for any damage or defects to ensure only quality products were used in production or shipped.
5. Safety Compliance: Strictly following safety protocols and training the team to maintain a safe work environment and prevent accidents.
6. Team Supervision and Training: As a Lead, I had the opportunity to guide others by providing training, supervision, and support to ensure that everyone could work effectively and achieve daily goals.

7. Transported inventory items to appropriate locations.

8. Packed items into appropriate containers for shipment.

9. Maintained a safe work environment by following proper safety protocols and conducting regular inspections.

10.Kept storage areas organized, clean, and secure to fully protect company assets.

This growth in my role allowed me to gain a comprehensive view of warehouse operations, strengthen my leadership skills, and contribute to the overall success of the warehouse.


Education

High School Diploma -

BOLINGBROOK HIGH SCHOOL
365 Raider Way, Bolingbrook, IL 60440
06-2020

Skills

    1 Leadership
    2 Commitment
    3 Organization
    4 Problem-Solving Ability
    5 Communication Skills
    6 Safety Awareness
    7 Adaptability
    8 Teamwork
    9 Attention to Detail
    10 Proactivity
    11 Decision-Making
    12 Delegation Skills
    13 Time Management
    14 Empathy
    15 Strategic Vision
    16 Motivational Skills
    17 Conflict Management
    18 Resilience
    19 Staff Development
    20 Performance Evaluation and Feedback
    21 Bilingualism

    22 Motivational attitude

    23 Acknowledgment of customer needs

    24 Environmental management

    25 Demand forecasting

Certification

LEAD DEVELOPMENT PROGRAM

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

WH Operations Lead

NFI Logistics
12.2023 - Current

Material Handler

NFI Logistics
03.2021 - 11.2023

High School Diploma -

BOLINGBROOK HIGH SCHOOL
Evelyn Cortez