Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to the community.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Photographer/ Business Owner
Unplugged Artistic Event Planning and Studios
08.2010 - Current
Managing Director
Manages multiple artists, along with members within the business
Runs large scale events and learning workshops throughout the Midwest
Teaches at area colleges and schools
Bookkeeping
Handles all the social media, phone calls, emails and inquires on briskness opportunities
Customer service 24 hours a day
Proficient in time management.
Proven ability to learn quickly and adapt to new situations.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Case Manager
Safe Haven of Racine INC
06.2015 - 04.2022
Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies
Direct activities of professional and technical staff members and volunteers
Facilitated individual and group sessions to promote positive behavior change for clients.
Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals
Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Developed and implemented safety plans for clients at risk of harm to provide protection.
Monitored clients' progress and tracked client services to provide crisis interventions.
Sales Associate
Home Depot
06.2013 - 05.2015
Answer questions regarding the store and its merchandise
Clean shelves, counters, and tables
Demonstrate use or operation of merchandise
Exchange merchandise for customers and accept returns
Greet customers and ascertain what each customer wants or needs
Inventory stock and requisition new stock
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Maintain records related to sales
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
Prepare sales slips or sales contracts
Ticket, arrange and display merchandise to promote sales.
Solved customer challenges by offering relevant products and services.
Provided positive first impressions to welcome existing, new, and potential customers.
Certified Nursing Assistant
Zilber Hospice
08.2011 - 06.2013
Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician
Change bed linens or make beds
Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas
Collect specimens, such as urine, feces, or sputum
Communicate with patients to ascertain feelings or need for assistance or social and emotional support
Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses
Exercise patients who are comatose, paralyzed, or have restricted mobility
Feed patients or assist patients to eat or drink
Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers
Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff
Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine
Prepare or serve food trays
Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper
Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet
Stock or issue medical supplies, such as dressing packs or treatment trays
Supply, collect, or empty bedpans
Turn or reposition bedridden patients
Undress, wash, and dress patients who are unable to do so for themselves
Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination.
Certified Nursing Assistant
Lakeshore Manor
09.2009 - 08.2011
Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician
Change bed linens or make beds
Collect specimens, such as urine, feces, or sputum
Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas
Communicate with patients to ascertain feelings or need for assistance or social and emotional support
Exercise patients who are comatose, paralyzed, or have restricted mobility
Feed patients or assist patients to eat or drink
Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers
Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff
Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine
Prepare or serve food trays
Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper
Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet
Supply, collect, or empty bedpans
Turn or reposition bedridden patients
Undress, wash, and dress patients who are unable to do so for themselves
Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination.
Sales
Walmart Supercenter
11.2006 - 08.2009
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Utilized sales techniques to build customer interest and close sales.
Organized sales area and work station to showcase products and boost sales.
Attended monthly sales meetings and quarterly sales trainings.
Worked closely with shift manager to solve problems and handle customer concerns.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Criminal Justice
Upper Iowa University
Milwaukee WI
Associate of Science - Human Services
Gateway Technical College
Racine WI
Associate of Science - Criminal Justice
Gateway Technical College
Racine WI
06.2014
Skills
Enjoys working with other people, enjoys problem solving as a team
Well versified in crisis care, and crisis mediation, as well as being CIP certified
Privileged enough to work with all ages, from zero to the elderly (90 plus)
Worked with many individuals suffering from mental health crisis, homelessness, and those with community needs
CPR certified, renewing every two years
In addition, continued education credits and certifications dealing with clients in crisis and pertaining to families going through loss and or dealing with stressful situations
Highly versed in case management, and reporting on individual cases, as well as mediation with families, and record keeping tracking process
Works well in a fast-paced environment
Experience in customer service and satisfaction
Experience with word, and other record keeping systems
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