Hi, I’m
Evelyn Del-Rosario
Business Administrator
The Bronx,NY
Overview
2
years of professional experience
Work History
Baldor food specialist The Bronx, NY
Bilingual Team Leader Assist
01.2018 - 08.2019
Job overview
- Took ownership of each call by listening attentively to understand individual needs.
- Maintained an up-to-date knowledge of company's products and services to ensure accuracy when responding to customer inquiries.
- Processed orders accurately and promptly, ensuring timely delivery of goods and services.
- Offered suggestions for alternative solutions if initial attempts failed.
- Resolved customer complaints in a professional manner while adhering to corporate policies and procedures.
- Maintained and tracked accurate data using CRM and various computer systems.
- Resolved customer complaints and issues promptly and professionally.
- Utilized multiple computer systems to access customer accounts, process payments, update account status.
- Developed strategies for problem solving and conflict resolution among team members.
Education
Hostos Community College of The City University of New YorkThe Bronx, NY
Some College (No Degree) from Business Administration And Management
University Overview
Skills
- Quality Improvement
- Coaching
- Client Service
- Work Planning
- Bilingual/spanish
- Team Supervision
- Issue Resolution
- Staff Training
- Technical Support
- Leadership
- Attention to Detail
- Flexible Schedule
Quote
Innovation distinguishes between a leader and a follower.
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bilingual Team Leader Assist
Baldor food specialist
01.2018 - 08.2019
Hostos Community College of The City University of New York
Some College (No Degree) from Business Administration And Management