Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Evelyn Donohue

Eastvale,California

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

13
13
years of professional experience

Work History

Patient Care Technician

Loma Linda Medical Center
09.2015 - Current
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Supported patient admissions, discharges, and transfers to promote team productivity.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.

Restaurant Manager

SUBWAY®Restaurants
05.2010 - 11.2015
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.

Education

Bachelor of Science - Business Administration And Management

Riverside Community College
Riverside, CA
08.2024

Skills

  • Electronic Recordkeeping
  • Admissions Support
  • Machine Preparation
  • Complex Problem-Solving
  • Learning Strategies
  • Staff Development Talent
  • Employee Schedule Management
  • Staff Supervision
  • Active Listening
  • Profit and Loss Reporting
  • Judgment and Decision-Making
  • Reading Comprehension
  • Customer Loyalty

Languages

Spanish
Native or Bilingual

Timeline

Patient Care Technician

Loma Linda Medical Center
09.2015 - Current

Restaurant Manager

SUBWAY®Restaurants
05.2010 - 11.2015

Bachelor of Science - Business Administration And Management

Riverside Community College
Evelyn Donohue