Evelyn Duran
Clayton,NC
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
3
years of professional experience
Work History
Hostess
La Santa Modern Mexican Food
03.2021 - 10.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
Coffee Barista
Harris Teeter
10.2022 - 06.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
Education
Corinth Holders High School
Wendell, NCSkills
- Greeting and Escorting Guests
- Guest Satisfaction
- Operate Cash Register
- Reservation Documentation
- Guest Relations
Exercise
Going to on runs. Playing Lacrosse
Languages
Spanish
Native or Bilingual
Timeline
Coffee Barista
Harris Teeter
10.2022 - 06.2023
Hostess
La Santa Modern Mexican Food
03.2021 - 10.2023
Corinth Holders High School
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