Evelyn Encinas
Waddell,AZ
Overview
8
8
years of professional experience
1
1
Language
Work History
Alarm Dispatcher/Supervisor
COPS Monitoring
Scottsdale, AZ
08.2020 - Current
- Monitored alarm signals for prioritized response
- Addressed emergency & non-emergency calls calmly & appropriately
- Documented all calls with appropriate codes/notes
- Communicated clearly and effectively with customers/authorities
- Supervised staff and operations of designated shift
- Ensured compliance with policies and procedures
Assistant Manager/Server/Bartender
Haciendas Mexican grill
Scottsdale, AZ
09.2017 - 05.2020
- Trained and mentored new employees to achieve daily performance
- Experienced in open/close duties
- Assisted in serving tables
- Ensured a clean working environment for customers
- Mixed and served beverages
- Managed inventory/daily sales
Team Member
Chick-Fil-A
Avondale, AZ
08.2016 - 09.2017
- Provided a positive customer experience with fair, friendly, courteous service
- Completed sales transactions
- Resolved customer issues and answered questions
- Assisted with stocking
- Ensured a clean work environment for customers
Education
High school diploma -
Estrella Mountain Community College
08.2021
La Joya Community High School
05.2017
College - Criminal Justice
Some
Timeline
Alarm Dispatcher/Supervisor
COPS Monitoring
08.2020 - Current
Assistant Manager/Server/Bartender
Haciendas Mexican grill
09.2017 - 05.2020
Team Member
Chick-Fil-A
08.2016 - 09.2017
High school diploma -
Estrella Mountain Community College
La Joya Community High School
College - Criminal Justice
Some