Evelyn Escobar
Irving,TX
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements, and operational procedures. Practiced problem-solver with a friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service, and inner-office operations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Medical Receptionist
QuestCare Medical Clinic
Coppell, Texas
06.2025 - Current
- Welcomed patients and managed their check‑in process to maintain an organized and positive front‑office experience.
- Collected and verified patient demographics for accuracy and completeness.
- Coordinated insurance information and verified benefits before appointments.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Managed office phone lines by checking voicemail, returning calls, and directing messages to team members.
- Ordered office supplies as needed to maintain inventory levels.
- Knowledge of processing referrals for specialist care when requested by physicians or patients.
- Processed and responded to inquiries regarding medical records from patients and authorized parties.
ERP Full time Clerk
Quiktrip
Irving, Texas
09.2022 - 06.2025
- Greet customers in a friendly, professional manner and provide excellent service.
- Operate cash registers to process payments for merchandise and services.
- Stock shelves and ensure items are labeled and priced correctly.
- Restock coolers and maintain product displays.
- Maintain store cleanliness by sweeping floors, wiping counters, and cleaning bathrooms.
- Provided support to multiple store locations across DFW by filling in as needed to maintain smooth operations.
Crew Team Lead
AMC Theatres
Irving, Texas
04.2021 - 08.2022
- Supervised crew members during busy shifts to ensure smooth operations.
- Managed inventory levels and coordinated supply orders for concessions.
- Assisted in the training of new crew members and provided ongoing guidance.
- Check and scan tickets and direct guests to the correct auditorium.
- Clean auditoriums, lobbies, and restrooms to keep the theatre welcoming.
Education
Associate of Science - STEM General Healthcare
El Centro College
Dallas, TX05-2024
High School Diploma -
Irving High School
Irving, TX05-2022
Skills
-Personal:
- Meticulous
- Cooperative
- Attentive
- Polite
- Quality-focused
- Dependable
- Punctual
- Committed
- Organized
- Ambitious
-Work related:
- BLS/CPR certified
- Bilingual in Spanish and English
- Customer service
- Medical terminology
- Appointment scheduling
- Referral verification
- Insurance verifications
- Documentation
- Medical office procedures
- Mail management
Languages
English
Professional
Spanish
Professional
Certification
- Basic Life Support (CPR & AED) through the American Heart Association (02/2026-02/2028)
Timeline
Medical Receptionist
QuestCare Medical Clinic
06.2025 - Current
ERP Full time Clerk
Quiktrip
09.2022 - 06.2025
Crew Team Lead
AMC Theatres
04.2021 - 08.2022
Associate of Science - STEM General Healthcare
El Centro College
High School Diploma -
Irving High School