Evelyn Escott
Chicago,IL
Summary
Dynamic Costumer Service Team Trainer with a proven track record at Whole Foods Market Inc, specializing in team development strategies and performance monitoring. Expert in bilingual communication and fostering high-performance teams through effective training and role modeling. Excelled in enhancing team agility and customer satisfaction, demonstrating exceptional compliance standards and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Costumer Service Team Trainer
Whole Foods Market Inc
03.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Trained new employees in specific job requirements.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained current knowledge of all team position requirements.
- Addressed customer needs through smiling greetings and professional service.
- Addressed client concerns through telephone and direct interactions.
Education
Curie Metropolitan High School
Chicago, IL06.2020
Skills
- Performance monitoring
- Compliance standards
- Employee presentations
- Staff presentations
- Group dynamics
- Team development strategies
- Processing payments
- Sales expertise
- Role modeling
- Cash handling
Languages
Spanish
Native or Bilingual
Timeline
Costumer Service Team Trainer
Whole Foods Market Inc
03.2022 - Current
Curie Metropolitan High School
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