Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Evelyn Estrada

Fontana,CA

Summary

A leader and problem-solver dedicated to streamlining operations to lower costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior CSA /Lead Chef

City Of Fontana
05.2010 - Current
  • Manage kitchen staff through onboarding and job training process.
  • Provide ongoing training to staff on food preparation, food storage requirements, proper equipment use, and sanitation regulations per County Health Department.
  • Leading the team requires me to effectively communicate expectations while delegating assignments daily.
  • Responsible for directly supervising, evaluating and holding up to 13 employees accountable to policy standards, food safety regulations, waste control guidelines and company expectations.
  • Ensure staff is properly trained on all kitchen equipment. This includes proper use and cleaning of convection ovens, fryers, grills, slicers, mixers, griddles and stoves.
  • Effectively coach and mentor staff to reach program goals and objectives.
  • Assign staff daily prep, service and cleaning duties.
  • Organize, prepare and cook a three course meal for 200+ people on a daily basis.
  • Create & design monthly menus based on season, customer needs and budget.
  • Responsible for producing weekly inventory reports. This allows for quicker supply order times and promotes a more efficient process.
  • Collaborate with major vendors and their representatives to place food and supply orders weekly.
  • Problem solve when food orders are not complete and/or out of stock.
  • Review items received on delivery days and submit invoicing for payment.
  • Achieve and exceed performance, budget and team objectives.
  • Regularly interact with guests to obtain feedback on products, quality and service.
  • Schedule staff for shifts based on center needs and update schedules when staff calls off.
  • General clerical and filing
  • Place work orders for equipment/facility repairs.

Server

All American Grill
02.2008 - 04.2009
  • Familiarize guest with menu and daily specials.
  • Accurately record food and drink orders
  • Run multi-course meal
  • Execute daily operation of cash
  • Food service
  • Menu knowledge
  • Good customer service
  • working within a team of up to 15 employees, servers, kitchen staff, and management.
  • inventory

Cashier

Mothers Nutritional Center
12.2005 - 12.2006
  • Greet customers as they arrive and direct them to merchandise, they need.
  • Assist customers with buying decisions when required.
  • Receive vouchers from customers as payment for goods.
  • Operate cash register and adding machine in order to manage cash & vouchers for sold items.
  • Stock items when required.
  • Balance all transactions at the end of the day for cash reconciliation.
  • Inventory
  • Good customer service

Education

Medical Billing & Coding

Summit Career College
05.2008

Skills

  • Administrative
  • File maintenance
  • Typing speed 40 WPM
  • Microsoft office, excel and word
  • Accounting procedures
  • Exceptional customer service
  • Bilingual (English, Spanish)

Certification

Food & Safety Manager (cert. #20284840)

CPR & First Aid (exp. 4/2024)

Medical Billing & Coding

References

Steve Brown    (909)200-8128


Leslie Ramirez     (909)645-0997

Timeline

Senior CSA /Lead Chef

City Of Fontana
05.2010 - Current

Server

All American Grill
02.2008 - 04.2009

Cashier

Mothers Nutritional Center
12.2005 - 12.2006

Medical Billing & Coding

Summit Career College
Evelyn Estrada