Evelyn ferrer
Silver Spring,MD
Summary
Dedicated driver with a clean record and extensive experience at Central Shuttle. Expert in route planning and time management, ensuring timely and safe transport. Recognized for exceptional customer service and problem-solving skills, consistently delivering goods in excellent condition while adhering to safety protocols. Flexible and reliable, committed to operational excellence.
Overview
15
15
years of professional experience
Work History
Driver
Central Shuttle
07.2010 - Current
- Navigated diverse routes to ensure timely and safe passenger transport.
- Maintained cleanliness and operational readiness of shuttle vehicles.
- Monitored vehicle performance, addressing maintenance issues promptly.
- Provided exceptional customer service, resolving passenger inquiries effectively.
- Implemented efficient route planning to reduce transit times and fuel consumption.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
School Bus Attendant
Zum
03.2025 - 09.2025
- Ensured student safety during transportation by monitoring behavior and addressing concerns promptly.
- Assisted in maintaining a clean and organized bus environment to promote health and safety standards.
- Collaborated with drivers to optimize routes for efficiency and timely arrivals at schools and homes.
- Supported students with special needs, providing individualized assistance for safe boarding and disembarking.
- Conducted routine inspections of bus equipment to ensure compliance with safety regulations and operational standards.
- Developed positive relationships with students, fostering a supportive atmosphere conducive to learning during transport.
Personal Assistant
CHI Center
07.2010 - 10.2014
- Assisted clients with mobility challenges, enhancing independence through tailored support.
- Developed individualized care plans based on client needs, preferences, and health conditions.
- Provided personal care and assistance to clients, ensuring comfort and safety in daily activities.
- Implemented time management strategies to optimize care delivery while maintaining high-quality standards.
- Collaborated with family members to address concerns and improve overall client satisfaction with services.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored and assisted residents through individual service plans.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted patients with self-administered medications.
- Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
Education
GED -
The English Center
Miami, FL04-1998
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- Loading and unloading
- Safety protocols
- Defensive driving
- Vehicle inspection
- Safety management
- Route planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
School Bus Attendant
Zum
03.2025 - 09.2025
Driver
Central Shuttle
07.2010 - Current
Personal Assistant
CHI Center
07.2010 - 10.2014
GED -
The English Center