Evelyn Freire Petkov
Romeoville,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Safety Person position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Safety Unit Controller
Sodexo Inc
08.2022 - Current
- Conducted thorough audits of departmental expenses and identified areas for cost reduction, resulting in significant savings.
- Collaborated with cross-functional teams to develop and execute strategic financial initiatives aligned with organizational goals.
- Oversaw month-end closing activities, ensuring timely completion of accurate financial statements for review by senior leadership.
Supervisor of Concessions/Retail Sales Associate
Sodexo Inc.
09.2012 - Current
- Enhanced customer satisfaction by ensuring timely and efficient concession services during events.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Implemented new sales strategies to boost revenue for the concessions department.
- Recruited trained, and developed a high-performing team of concession staff members.
- Supervised daily operations, maintaining exceptional cleanliness and organization standards throughout the concession area.
- Managed cash handling procedures, ensuring accuracy and security in all transactions.
- Coordinated with event organizers to determine staffing needs and appropriate product offerings for each event.
- Developed employee schedules to ensure adequate coverage during peak times while minimizing labor costs.
- Conducted regular performance reviews, providing constructive feedback and identifying areas for improvement.
- Resolved customer complaints promptly and professionally, maintaining positive customer relationships.
- Enforced safety regulations within the workplace to minimize accidents and maintain a secure environment for both staff and customers.
- Monitored equipment maintenance, scheduling repairs or replacements as needed to prevent downtime or service interruptions.
- Created promotional campaigns to drive sales of featured products during specific events or time periods.
- Implemented cost control measures to improve profitability without compromising quality or customer satisfaction.
- Oversaw employee training programs, including orientation sessions, ongoing skills development workshops, and safety training courses.
- Fostered a positive work environment that encouraged teamwork, open communication, and continuous learning among staff members.
- Coordinated concession team, food preparation and storeroom operations.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Controlled food costs and managed inventory.
Supervisor Food - Kitchen
Sodexo Inc.
09.2012 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives, and communication goals.
- Educated staff on organizational mission and goals to help employees achieve success.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
MBA - Business Administration
Vicente Rocafuerte Laica University
Guayaquil, Ecuador11.2007
Skills
- Pricing and costing
- Management accounting
- Risk Management
- Staff Management
- Adaptability and Flexibility
- Effective Communication
Timeline
Safety Unit Controller
Sodexo Inc
08.2022 - Current
Supervisor of Concessions/Retail Sales Associate
Sodexo Inc.
09.2012 - Current
Supervisor Food - Kitchen
Sodexo Inc.
09.2012 - Current
MBA - Business Administration
Vicente Rocafuerte Laica University
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