Evelyn Garcia
Lake Ronkonkoma,NY
Summary
I am a detail-oriented professional with strong communication coordination and customer service skills. I have the proven ability to enhance operational efficiency and foster collaboration across departments.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Command Support Staff Member
Floor & Decor
Bohemia, New York
06.2025 - Current
- Coordinated communication between departments to streamline operations and enhance collaboration.
- Implemented organizational systems for improved workspace efficiency and productivity.
- Prepared correspondence such as letters, memos, emails, and other forms of communication.
- Greeted visitors at the front desk; provided information about the organization or directed them to appropriate personnel within the command.
- Answered telephone calls from internal and external customers; responded to inquiries or directed callers to staff members.
- Provided customer service support by responding promptly to customer inquiries via phone or email.
- Used telecommunications systems, two-way radios and intercom system to communicate with teams.
- Organized and maintained confidential files, records, and documents.
Key Holder
Jo- Anns Fabric & craft store
Bohemia, New York
06.2016 - 06.2025
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Managed store operations during shifts, ensuring smooth customer experiences.
- Trained and supervised team members in daily tasks and customer service protocols.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Handled cash register operations, ensuring accurate transactions and cash management.
- Conducted inventory checks, maintaining stock levels and identifying reorder needs.
Education
Associate of Science - Graphic Design
Suffolk County Community College
Selden, NY06-2023
Skills
- Command support
- Communication coordination
- Organizational systems
- Operational oversight
- Customer service
- Problem solving
- Attention to detail
- Deadline management
- Time management
- Organizational skills
- Relationship building
- Detail orientation
- Reliability
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Command Support Staff Member
Floor & Decor
06.2025 - Current
Key Holder
Jo- Anns Fabric & craft store
06.2016 - 06.2025
Associate of Science - Graphic Design
Suffolk County Community College