Summary
Overview
Work History
Education
Skills
LANGUAGES
AWARDS
Timeline
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Evelyn Gomez

SAN ANTONIO,TX

Summary


Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

3
3
years of professional experience

Work History

Bartender

María Bonita Mexican Restaurant
01.2023 - 03.2024

Crafted cocktails and beverages to enhance guest experience.

  • Managed inventory of bar supplies, ensuring optimal stock levels.
  • Provided exceptional customer service, resolving issues efficiently.
  • Assisted in training new staff on bartending techniques and procedures.
  • Maintained cleanliness and organization of bar area for safety compliance.

Leasing Consultant

Apartment Solutions
01.2024 - 06.2025
  • Assisted prospective tenants in property tours, highlighting features and amenities effectively.
  • Managed lease documentation and ensured compliance with company policies and regulations.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Coordinated marketing efforts to attract potential renters through online listings and social media platforms.
  • Trained new team members on leasing processes, policies, and customer service standards.
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.

Fraud Prevention Representative

Conduent Call Center
08.2025 - 12.2025
  • Analyzed transaction data to identify patterns indicative of fraudulent activity.
  • Collaborated with team members to develop effective fraud prevention strategies.
  • Monitored account activity and flagged suspicious transactions for further investigation.
  • Provided support in conducting investigations into potential fraud cases.
  • Educated customers on security measures to prevent identity theft and fraud.
  • Implemented changes to enhance fraud detection systems and processes.

Education

Diploma -

Palmdale High School
Palmdale, CA
06.2022

Skills

  • Proven leadership abilities
  • Effective written communication
  • Efficient learner
  • Attentive listener
  • Highly organized
  • Computer skills
  • Critical thinking
  • CPR certified
  • Customer engagement
  • Strong multitasking
  • Highly reliable
  • Strong tolerance
  • Navigating difficult customer situations
  • Memory retention
  • Workforce skill enhancement

LANGUAGES

English- speak, read, write
Spanish- speak, read, write

AWARDS

Diploma- Palmdale High School, CPR certificate

Timeline

Fraud Prevention Representative

Conduent Call Center
08.2025 - 12.2025

Leasing Consultant

Apartment Solutions
01.2024 - 06.2025

Bartender

María Bonita Mexican Restaurant
01.2023 - 03.2024

Diploma -

Palmdale High School
Evelyn Gomez