Summary
Overview
Work History
Education
Skills
Timeline
Generic
Evelyn Grey

Evelyn Grey

283 Princeton St Boston Ma 02128,United States

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Customer-focused professional offering astringe background in hospitality. Stays on top of fast-paced work by diligently completing assignments and looks for opportunities to help others. Keeps strict compliance with health and safety requirements. Dynamic Hospitality Specialist dedicated to making guests feel welcome and appreciated. Exceptional people skills and outgoing personality.

Overview

7
7
years of professional experience

Work History

Hospitality Worker

New Life Christian Church
70 White St, East Boston, MA 02128
06.2020 - 05.2021

For the past year, I have had the privilege of collaborating with the organization Alfalfa Omega in the hospitality area. This role has allowed me to develop key skills in event management and attending to the needs of attendees.

My work has included planning and coordinating activities, ensuring that each event runs smoothly and that all participants feel welcome and well-cared for. I have learned to work in a team, handle unexpected situations calmly, and provide exceptional customer service.

This experience has been very rewarding and has allowed me to grow both personally and professionally. I am grateful for the opportunity to serve my community and contribute to the welcoming and friendly atmosphere that characterizes Alfalfa Omega.

Lobby Attendant Customer Services

Marriott Courtyard Natasha Castillo 617-678-7277
107 Beverly St, Boston Ma
03.2018 - 03.2021
  • Received delivered goods and notified recipients by telephone of package delivery and followed up to verify well-being of non-responsive residents.
  • Organized and cleaned lobby continually, maintaining clean, safe, secure and inviting appearance to full satisfaction of building management and residents.

Housekeeping Attendant Customer Services

Hotel Mandarin Oriental, Jane Kim 860-387-3301
776 Boylston St , Boston
03.2016 - 01.2018
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.

Assistant Supervisor Customer Services

Mass General Services Ivan Santana 857-236-2645
Reading, MA
04.2014 - 05.2015
  • excellent service to improve operations efficiency and customer satisfaction.
  • Filed paperwork and submitted reports to upper management.

Education

High School Diploma -

Gaston Maria
Lima Peru

Skills

  • Positive and Constructive Feedback
  • Problem-Solving Attention to detail Responsible, Teamwork Adaptability
  • Continuous Improvement
  • Verbal and Written Communication
  • Leading Team Meetings
  • Team Building and Leadership
  • Guest Relations
  • Food safety knowledge
  • Customer Service
  • Interactive Learning

Timeline

Hospitality Worker

New Life Christian Church
06.2020 - 05.2021

Lobby Attendant Customer Services

Marriott Courtyard Natasha Castillo 617-678-7277
03.2018 - 03.2021

Housekeeping Attendant Customer Services

Hotel Mandarin Oriental, Jane Kim 860-387-3301
03.2016 - 01.2018

Assistant Supervisor Customer Services

Mass General Services Ivan Santana 857-236-2645
04.2014 - 05.2015

High School Diploma -

Gaston Maria
Evelyn Grey