Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Evelyn Griffith

Sanders,KY

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Organized Postmaster looking to build upon skills and tackle new responsibilities. Adept at organizing and processing incoming and outgoing mail. Customer-oriented and analytical with sound knowledge of available postal services and postal rates. Compassionate Special Education Paraprofessional offering excellent skills in devising student strategies and monitoring classroom activities. Pursuing a similar position where a well-qualified individual with an understanding of autism spectrum disorder and learning disabilities is highly sought. Smooth Banquet Server with diverse event experience, attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Track record of success in events with different guest sizes, menus and presentation requirements. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Customer-centered Library Assistant successful at working with different personalities and thrives on delivering top notch service. Knowledgeable in circulation procedures and payment processing.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Store Associate

Sparta Quik Stop
09.2023 - Current
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Food Service Worker

Upshift
08.2022 - Current
  • Banquet Server: Greeting guests as they enter a venue and helping them to find their seats
  • Seeing to the comfort of guests through answering questions, taking orders, conveying special instructions to the kitchen and bar, and serving food and beverages
  • Circulating the room with trays of appetizers and beverages
  • Directing guests to necessary services and features, and leading guests on tours of the location
  • Assisting with event preparation, set up, and closing, including setting up and packing away tables, tablecloths and place settings, and buffets
  • Supporting other staff to ensure guest satisfaction
  • Adhering to safety and quality regulations.

Sub-Contractor

JP Flooring
06.2022 - 08.2022
  • Swept, scraped and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation
  • Measured, cut and installed tack-free strips along baseboards or walls
  • Removed existing flooring to prepare and floor surfaces for new flooring
  • Installed sheeting on floor surfaces by applying adhesive and rolling with tool to form smoothest finish
  • Pressed carpet into place over tack strips or utilized staples, tape, tacks or glue to secure carpet
  • Maintained excellent communication, cleanliness and safety standards on work sites and projects, boosting customer satisfaction ratings %.

Store Associate

Adventure Bound Eagle Valley
04.2021 - 06.2022
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction
  • Greeted customers entering store and offered assistance with requirements
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
  • Displayed merchandise by arranging in appealing ways to boost sales
  • Remained calm and composed in tense situations involving angry or upset customers
  • Answered questions about store policies and addressed customer concerns
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Sales Coordinator

Midwest Vapor Expo
04.2016 - 05.2018
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Compiled client profiles and entered information into operating system
  • Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues
  • Improved productivity by increasing customer feedback and maintaining long-term business goals
  • Employed closing sales techniques, upselling and customer loyalty incentives to boost sales
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.

Public Service Assistant

Boone County Public Library Chapin Memorial Branch
09.2013 - 04.2016
  • The Public Services Assistant will provide service to patrons in person and on the phone
  • Explain library services available to patrons
  • Perform routine circulation duties including create and update patron accounts and check materials in and out
  • Shelve books and pull items for weeding and holds
  • Interact with patron regarding their information needs such as resources, services and technology
  • Collaborate with colleagues, including librarians, as needed.

Postmaster Relief (PMR)

USPS
11.2011 - 02.2013
  • A PMR performs as a relief or leave replacement during the absence of a postmaster
  • Postmaster responsibilities include: Customer service and community relations
  • Distribution of mail and window service
  • Accountability for and sale of Postal Service retail products
  • A PMR assumes the major responsibilities of the postmaster's position during all hours the Post Office is open to the public
  • PMR must have an attitude of responsive service to customers, present a favorable image of the Postal Service to the community, and be able to interact with and relate well to others.

Rural Mail Route Carrier

USPS
03.2011 - 11.2011
  • Carriers engaged in city delivery sort, bundle and then deliver mail addressed to homes and businesses on an assigned route
  • The carrier's first task is to 'case' any mail that has not arrived at the post office already arranged in delivery sequenceputting it into slots in a sorting case arranged by address
  • After casing the mail, a carrier places it in trays in delivery order then bundles it with rubber bands
  • Then a carrier can begin their route, delivering and collecting mail
  • Carriers deliver mail from Postal Service vehicles
  • While out on the route, the carrier works independently, without direct supervision
  • The average route has over 500 delivery stops.

Para Educator Special Education

Boone County Board Of Education
09.2008 - 03.2011
  • Works under the supervision of teachers or other professional practitioners
  • Jobs are instructional in nature and provide other direct services to children and youth and their families
  • As a Para educator provide instructional support which includes, (1) one-on-one tutoring, (2) assist with classroom management, (3) provide instructional assistance in a computer laboratory, (4) conduct parental involvement activities, (5) provide instructional support in a library or media center, (6) act as a translator, or (7) provide instructional support services under the direct supervision of a highly qualified teacher or professional practitioner.

Recruiter

SMX
09.2007 - 02.2008
  • Recruiter Duties: Interacting, contacting, interviewing and placing qualified employees to work for the manufacturing facility
  • Provide strong Organizational and Communication skills to file and update system
  • Proficient in MS Office (Word, Excel and Power Point)
  • Strong customer service skills create new employee file and manage their paperwork
  • Process interviews and placing advertisements, conducting Orientations, submitting background checks and drug tests
  • Identify resolution to issues and take actions and able to work in a fast-paced environment
  • Analyze reports and orders on daily basis to identify recruitment needs and process daily and weekly reports
  • Meet with the Senior Account Manager and with the client to understand and analyze the recruitment forecast.

Deputy Jailer and OIC

Boone County Jail
09.1998 - 02.2007
  • Deputy Duties: To protect the community by securely holding persons who determined by the courts to pose a threat to the public safety
  • To provide a safe, sanitary and secure place of incarceration
  • Duties also include all of the following: professionalism, public information and contact, information systems and inmate records, computer booking and releases, cash/bond handling, intake, public and confidential inmate jail/court records, phone contact, problem solving, updating of new court changes and releases, decision making, accounting, checking writing, visitations, Law enforcement relations, security and safety inspections, all inmate movements, report writing, medication dispensing, medical treatment, meal dispensing, mail dispensing, control room operations, fire safety, canteen supply ordering, cell searches, property intake, surveillance, escape prevention, hazard control, restraint usage, transporting of inmate to outside appointments, key and badge control, Firearm Certified, Pepper Spray Certified, First Aid Certified, CPR Certified
  • OIC Duties (Officer in Charge): Oversee all jail operations
  • Setup floor coverage of deputies and duties
  • Cover any schedule changes and transports
  • Take care of inmate grievance and problems
  • Walk thru of cell blocks and jail to check for security issues, sanitary issues and other concerns
  • All duties also listed above.

Education

College Degree in Private Security OPOTC -

Southwestern College of Business
03.1998

4 in Business -

Conner High School Hebron
05.1988

Skills

  • Autism Experience
  • Law Enforcement
  • Security
  • Classroom Management
  • Library Services
  • Special Education
  • Writing Skills
  • Customer service
  • Cash handling
  • Computer operation
  • Inventory control
  • Production planning
  • Loss prevention
  • Upselling
  • Cross-selling
  • Multi-line phone service
  • Hiring
  • Interviewing
  • Drug testing
  • Background checks
  • Camera monitoring
  • Phone contact
  • Decision-making
  • Accounting
  • Registering patrons
  • Credit card transactions
  • Closing books and deposits
  • Windows and computer programs
  • Interpretation
  • Surveillance
  • Tutoring
  • Translation
  • CCTV

Certification

  • Certified Kentucky Alcohol Server Training Coarse
  • Certified Food Manager Training Coarse

Timeline

Store Associate

Sparta Quik Stop
09.2023 - Current

Food Service Worker

Upshift
08.2022 - Current

Sub-Contractor

JP Flooring
06.2022 - 08.2022

Store Associate

Adventure Bound Eagle Valley
04.2021 - 06.2022

Sales Coordinator

Midwest Vapor Expo
04.2016 - 05.2018

Public Service Assistant

Boone County Public Library Chapin Memorial Branch
09.2013 - 04.2016

Postmaster Relief (PMR)

USPS
11.2011 - 02.2013

Rural Mail Route Carrier

USPS
03.2011 - 11.2011

Para Educator Special Education

Boone County Board Of Education
09.2008 - 03.2011

Recruiter

SMX
09.2007 - 02.2008

Deputy Jailer and OIC

Boone County Jail
09.1998 - 02.2007

College Degree in Private Security OPOTC -

Southwestern College of Business

4 in Business -

Conner High School Hebron
Evelyn Griffith