Evelyn Guarriello
Daytona Beach,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Senior Branch Office Administrator
Edward Jones
11.2020 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Universal Member Service Rep
Vystar Credit Union
01.2018 - 11.2020
- Opening checking, savings, money market, and CD's
- Identify lending needs, educate and inform our members of products and services
- Cashing checks, taking payments, balance cash drawer, transfer funds, process cash advances
Personal Banker/ Business Advocate, Wells at Work Champion
Wells Fargo
01.2016 - 01.2018
- Building long term relationships and helping customers understand their financial needs, while assuring the customers came first
- Opening checking, saving, trust accounts, and CD's
- Promoted to a "Wells at Work Champaign", where I provided financial education to local businesses and their staff, as a community service.
Operations Management Specialist
United Parcel Service
01.2005 - 01.2011
- Identify opportunities to improve dispatch and services
- Analyze exception capture report and resolve discrepancies
- Supervise daily activities of driver and package handlers to ensure all assigned duties are accomplished safely and timely
- Use of computer systems to obtain data for problem resolution, multi-tasking skills, phone etiquette, self-motivation, verification and submittal of timecards
Education
Bachelor of Arts in Psychology / Organizational Communication -
University of Central Florida
Orlando, FL01.2005
Associates of Science - undefined
Daytona Beach Community College
Daytona Beach, FL01.1998
Skills
- Customer Service
- Document Management
- Office Administration
- Scheduling
- Travel Coordination
- Meeting Coordination
- Operations Management
- Customer Engagement
- Event Coordination
- Notary
Timeline
Senior Branch Office Administrator
Edward Jones
11.2020 - Current
Universal Member Service Rep
Vystar Credit Union
01.2018 - 11.2020
Personal Banker/ Business Advocate, Wells at Work Champion
Wells Fargo
01.2016 - 01.2018
Operations Management Specialist
United Parcel Service
01.2005 - 01.2011
Bachelor of Arts in Psychology / Organizational Communication -
University of Central Florida
Associates of Science - undefined
Daytona Beach Community College
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