Evelyn Guillen
Broadview,IL
Summary
Motivated and reliable high school student with one year of experience as a crew member at McDonald's. Proven ability to work efficiently in fast-paced environments, deliver excellent customer service, and maintain a positive attitude. Strong communication skills, quick learner, and dedicated team player with a focus on ensuring customer satisfaction. Eager to apply skills in teamwork, problem-solving, and time management to future opportunities.
Overview
2
2
years of professional experience
Work History
Loyola Junior Volunteer
Loyola University Medical Center
Maywood, IL
07.2024 - 09.2024
- Helped Nurses and Nursing Assistants
- Retrieved Food and Prepared Meals
- Fed Patients
- Organized and Stocked Supplies
- Guided People Through Hospital
- Maintained records of volunteer hours worked each week by logging them into a database system.
- Answered questions and responded to inquiries to deliver high level of service to patients.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Crew Member
McDonald’s
Broadview, IL
07.2022 - 08.2023
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Drove team success by quickly completing assigned tasks.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Skills
- Customer engagement
- Product cross-selling
- Line efficiency
- Resilience and persistence
- Self-discipline
- Creativity and innovation
- Teamwork and collaboration
- Safe food handling
- Drive-thru operations
- Sanitation protocols
- Flexible schedule
Education
- Proviso Mathematics and Science Academy
- Graduation Year 2026
- 4.8 GPA
Extracurricular Activities
- Robotics Team
- Newspaper Club Editor
- Band (Flautist)
- Math Team
Awards
- Women in Engineering
- Stem Scholar
Timeline
Loyola Junior Volunteer
Loyola University Medical Center
07.2024 - 09.2024
Crew Member
McDonald’s
07.2022 - 08.2023