Overview
Work History
Education
Skills
Accomplishments
Extracurriculars
Timeline
Generic

Evelyn Heiland

Minneapolis,Minnesota

Overview

5
5
years of professional experience

Work History

Camp Counselor

Minneapolis Park And Recreations
06.2019 - Current
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Assisted in preparing meals and snacks to provide nutritional needs to campers.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Trained staff members on conducting events and following safety procedures.

Desk Receptionist/Warming House Attendant

Minneapolis Parks And Recreation
12.2021 - Current
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered central telephone system and directed calls accordingly.

Education

Minneapolis Community And Technical College
Minneapolis, MN

Roosevelt Senior High School
Minneapolis, MN
06.2024

Skills

  • Empathy and understanding
  • Team collaboration
  • Active listening
  • Excellent communication
  • Conflict resolution
  • Verbal and Written Communication
  • Schedule Management
  • Customer Service
  • Teamwork and Collaboration
  • Group and Individual Instruction
  • Peer Mentoring
  • Problem-Solving

Accomplishments

    - Freshman - Junior year captain of the Roosevelt Girls Soccer JV Team

    - Outstanding Leadership award in soccer Freshman-Junior year

    -Top Teammate Award Senior year

    - Captain for club soccer from 2019-2022

    - Dual enrolled in PSEO at MCTC and taken college courses during Junior and Senior year

    - Maintained a 3.6 and above GPA while taking college courses

    - Created and ran summer programs at Lake Hiawatha Park

    - Honor Roll all 4 years of high school

Extracurriculars

- Student Ambassador since September 2021 - now

- Student Ambassador Leader since April 2022 - now

- Letters of Love club member since beginning of Senior year

- Roosevelt Girls Soccer JV Freshman-Junior year

- Roosevelt Girls Soccer Varsity Senior year

- Roosevelt Culinary Arts community meals and events

- Southeast Soccer Club May 2017 - now

Timeline

Desk Receptionist/Warming House Attendant

Minneapolis Parks And Recreation
12.2021 - Current

Camp Counselor

Minneapolis Park And Recreations
06.2019 - Current

Minneapolis Community And Technical College

Roosevelt Senior High School

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Evelyn Heiland