Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Evelyn  Hernandez

Evelyn Hernandez

Las Vegas,NV

Overview

8
8
years of professional experience
1
1
Certification

Work History

Flight Attendant

Spirit Airlines Inc.
05.2023 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
  • Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Monitored cabin during flights and responded to passenger inquiries or issues.

Translator and Interpreter

Allure Makeup Institute
01.2017 - 04.2020
  • Translated documents from [Spanish] to [English].
  • Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
  • Expanded client base through consistent delivery of high-quality translation and interpretation services.
  • Interpreted spoken and written languages other than English and vice versa.
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.

Cosmetology Educator

Allure Makeup Institute
01.2017 - 04.2020
  • Enhanced student learning by incorporating hands-on activities and real-world examples in cosmetology lessons.
  • Collaborated with school administration to secure resources such as textbooks, equipment, and supplies essential for the effective teaching of cosmetology courses.
  • Fostered a sense of community within the program by organizing social events where current students, alumni, and industry professionals could network and share their experiences.
  • Mentored and supported students, encouraging individual progress in both theoretical and practical learning modules and preparing for productive industry careers.
  • Implemented effective classroom management techniques to maintain a focused learning atmosphere for all students.
  • Led students through lessons both in practical, interactive student salon modules and lecture-style theoretical sessions, supporting institutional plans and preparing for certification exams.
  • Prepared students for state licensing exams through comprehensive review sessions targeting critical test content areas such as safety protocols and legal regulations related to cosmetology practice.
  • Motivated students to overcome hesitation, demonstrating sensitivity and supporting personal growth through targeted exercises and lessons.
  • Maintained a well-organized and stimulating classroom environment that encouraged creativity and experimentation.
  • Provided personalized attention to individual students'' needs, offering additional support and resources as necessary.

Receptionist

EJ’s Auto Repair
05.2022 - 06.2023
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Strengthened vendor relationships through regular communication and timely coordination of services.
  • Managed multiple tasks and met time-sensitive deadlines.

Lash Technician

EM Beauty
09.2018 - 02.2022
  • Kept workspace clean, organized and well-stocked for upcoming appointments.
  • Stayed current on latest and diverse types of last extensions and different application processes.
  • Increased salon revenue by offering additional services such as lash lifts, tinting, and brow shaping.
  • Addressed client questions, concerns and requests directly for maximum satisfaction.
  • Received consistently positive reviews from clients due to attention to detail, personalized care approach, and outstanding results achieved .
  • Assisted with marketing efforts including social media posts showcasing before-and-after transformations, helping attract new clientele.
  • Boosted repeat clientele by fostering strong relationships through excellent customer service and communication skills.
  • Worked with high attention to detail to complete precise, long-lasting lash looks.
  • Maintained full schedule of appointments with over [Number] clients per week.
  • Answered phone calls and emails to schedule client appointments.
  • Used social media platforms to promote salon and services.
  • Developed loyal following of clients by providing high-quality services.

Gymnastics Coach

Set Gymnastics
01.2017 - 04.2020
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Instructed individual and group classes to customize needs and emphasize proper technique and safety.
  • Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
  • Tailored coaching style according to each athlete''s unique needs and learning preferences, ensuring optimal individual progress.
  • Collaborated with coaches, students, and administrators to run high-quality program.
  • Updated parents on their child''s progress through regular communication channels such as email updates or parent-teacher conferences.
  • Prepared athletes for competitions by conducting focused drills, mock meets, or other simulation exercises prior to the event date.
  • Facilitated team-building activities, strengthening relationships among athletes.
  • Implemented goal-setting framework for athletes, resulting in higher motivation and achievement rates.
  • Advocated for athlete mental health by integrating stress management techniques into training regimens.
  • Improved athlete confidence and performance with targeted mental conditioning strategies.
  • Offered constructive feedback to clients to help reach goals.
  • Provided guidance to clients in overcoming challenges and identifying opportunities.
  • Developed strong relationships with families, maintaining open lines of communication regarding athlete development both in and out of the gym setting.

Education

High School Diploma -

Inderkum Highschool
Sacramento, CA
05-2019

Skills

  • Customer service
  • Strong work ethic
  • Attention to detail
  • First aid
  • Reliability and punctuality
  • Time management
  • Hospitality service expertise
  • Team collaboration
  • Professional appearance
  • Public speaking
  • Emergency procedures
  • Leadership qualities
  • Cultural awareness
  • Interpersonal communications
  • Problem-solving
  • Multilingual skills
  • Schedule management
  • Empathy and patience
  • Adaptability and flexibility
  • Team leadership
  • Creative thinking
  • Sales and marketing
  • Quality assurance
  • Organizational skills

Certification

  • [ Communications Certification ] - [ 1 year ]
  • Certified [ Lash Artist ], [ Allure Makeup institute ] - [ 3years ]
  • Certified [ Makeup Artist ], [ Allure Makeup Institute ] - [ 3years]

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Flight Attendant

Spirit Airlines Inc.
05.2023 - Current

Receptionist

EJ’s Auto Repair
05.2022 - 06.2023

Lash Technician

EM Beauty
09.2018 - 02.2022

Translator and Interpreter

Allure Makeup Institute
01.2017 - 04.2020

Cosmetology Educator

Allure Makeup Institute
01.2017 - 04.2020

Gymnastics Coach

Set Gymnastics
01.2017 - 04.2020

High School Diploma -

Inderkum Highschool
Evelyn Hernandez