Evelyn Houston
Tallahassee
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Customer Service Associate / Shift Leader
Sonic Drive-In
Jacksonville
11.2017 - 09.2025
- Delivered high-quality customer service in a fast-paced environment
- Handled cash transactions accurately and efficiently
- Resolved customer concerns professionally and calmly
- Trained and supported new employees
- Greeted customers and assisted customers with information regarding products.
- Assisted customers with menu selections and special requests.
- Processed orders accurately and efficiently using point-of-sale system.
Retail Associate
Belks Dept Store
Lake City
12.2021 - 11.2023
- Assisted customers with purchases and inquiries
- Handled transactions, returns, and exchanges
- Maintained organized and clean work environment
- Maintained stock levels and organized merchandise on sales floor.
- Operated cash register and processed transactions accurately.
- Assisted customers in finding products, answered questions, and made product recommendations.
Warehouse Associate
Walmart Distribution Center
Macclenny
03.2020 - 10.2020
- Maintained accuracy under time constraints
- Worked collaboratively to meet daily goals
- Inspected incoming shipments for accuracy and quality before processing.
- Maintained organization of inventory to ensure efficient retrieval and storage.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Followed safety protocols to maintain a secure working environment at all times.
- Communicated effectively with team members on matters related to work assignments.
Education
Columbia High School
Lake City, FL 08.2015 - 05.2020
Skills
- Cash Handling & Transactions
- Adaptability & Quick Learner
- Warehouse and Fulfillment
- Excellent time Management
- Deadline-driven
- Pleasant, outgoing, enthusiastic with the ability to work as a member of a team
- Demonstrated ability to provide excellent customer service to diverse populations
- Computer Skills
- Phone Etiquette
- Experience and Microsoft applications
- Effective communication
- Attention to detail
- Complex Problem-solving
Timeline
Retail Associate
Belks Dept Store
12.2021 - 11.2023
Warehouse Associate
Walmart Distribution Center
03.2020 - 10.2020
Customer Service Associate / Shift Leader
Sonic Drive-In
11.2017 - 09.2025
Columbia High School
08.2015 - 05.2020