Summary
Overview
Work History
Education
Skills
Gardening, hiking, painting
Additional Information
Timeline
Generic

Evelyn Hufford

Lititz,PA

Summary

I am have a positive attitude and genuine interest in helping others. My years of loyalty to my clients that I clean for is 40 years strong. My detail oriented work has lead to continual referrals.

My work at Sheetz and Zigs Bakery has not only taught me the importance of food safety and working with employees and employers but has taught me how to thrive in a customer-focused environment. All my former jobs has given me the experience in handling customer interactions and resolving issues promptly through communication, patience and empathy.


Overview

40
40
years of professional experience

Work History

Small Business Owner

Evelyn's Cleaning
09.1984 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Interacted well with customers to build connections and nurture relationships.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Kitchen Hand

Zigs Bakery and Cafe
09.2023 - 04.2024
  • Assisted in setting up and breaking down kitchen stations.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
  • Labeled and stored all food items correctly and checked expiration dates routinely.

Food Service Worker

Sheetz
10.2002 - 06.2010
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Counted money in drawers at beginning and end of each shift.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Food Safety Awareness
  • Monitored food quality and freshness throughout day.
  • Cleaned and organized kitchen, dining and service areas.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Learned other teammates' work tasks to train as backup.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Adjusted food preparation methods in accordance with customer requests.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
04-2000

Skills

  • Vendor Relations
  • Customer Service
  • Decision-Making
  • Teamwork and Collaboration
  • Customer Relations
  • Customer Retention

Gardening, hiking, painting

Being Outside working in my little flower gardens or hiking in the woods brings me so much peace.

On a side note, I applied for this job because of my love of older people. Ever since i was a little girl I have loved learning from their wealth of knowledge and experience in life.

Additional Information

my strong faith always guides my actions, both in what I do and say. I appreciate working with like minded individuals.

Timeline

Kitchen Hand

Zigs Bakery and Cafe
09.2023 - 04.2024

Food Service Worker

Sheetz
10.2002 - 06.2010

Small Business Owner

Evelyn's Cleaning
09.1984 - Current

High School Diploma -

Penn Foster Career School

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Evelyn Hufford