EVELYN HERNANDEZ

• Work directly with clients with disabilities, understand their needs
• Certified in medication administration, Zero tolerance, Direct Care Core, HIV/AIDS, HIPPA
• Medical appointments and responsibilities
• Hire and develop new staff
• Client, parent and doctor communication to maintain a better life living
• Maintain all clients and staff file
• Team player
• Managed approximately 30 incoming calls, emails and faxes per day from customers.

Senior with Alzheimer’s

• Assisted client with activities of daily living, promoting independence of quality of life.
• Assisted with dressing guidance, grooming, meal preparation, medication reminders.
• Built strong relationship with client to deliver emotional support and companionship.
• Engaged patient in meaningful conversation, socialization, activity while providing personal care assistance.
• Maintained a safe and clean environment for patient, reducing risks and ensuring optimal health outcomes.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs, preferences.
• Provided safe mobility support to help patient move around personal and public spaces.
• Provided emotional support to patient, their families during challenging times, fostering trust and strong relationships.
• Transported individual to events and activities, medical appointments, and shopping trips.
• Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.

• Hire and develop great talent at all positions
• Inspire, mentor, motivate and coach leaders and associates to meet their position expectations and responsibilities
• Drive sales profit, services and operational performance goals
• Streamlined operations and prioritized tasks, allowing employees to increase revenue by 25%
• Control financial/inventory expenses and payroll
• Ensure visual and merchandising standards
• Deliver exceptional customer service with internal and external customers