Summary
Overview
Work History
Education
Skills
Certification
Timeline
Evelyn Ingram

Evelyn Ingram

Summary

Achieved significant infection reduction and enhanced patient care at Fresenius Medical Care Dialysis through expert dialysis machine operation and exceptional teamwork. Skilled in vascular access care and blood pressure monitoring, I improved clinic workflow and patient satisfaction, demonstrating adaptability and a results-driven approach.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Certified Clinical Hemodialysis Technician

Fresenius Medical Care Dialysis
08.2005 - Current
  • Minimized complications related to vascular access sites by performing proper cannulation techniques using both needles and catheters according to established protocols.
  • Reduced the risk of infections by adhering to strict infection control protocols during all procedures.
  • Demonstrated excellent teamwork skills while assisting other technicians during busy shifts for optimal patient care delivery.
  • Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
  • Assisted patients with their pre-dialysis weight measurements, ensuring accurate assessment of fluid removal needs during the procedure.
  • Enhanced patient care by providing efficient and accurate hemodialysis treatments.
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Promoted continuity of care by documenting detailed treatment records in electronic health systems for easy access by all healthcare providers involved in the patient''s care plan.
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.
  • Started and ended reverse osmosis water systems and completed water quality monitoring tests.
  • Completed required training courses on time, staying up-to-date with industry best practices and advancements in dialysis technology for improved patient outcomes.
  • Demonstrated adaptability and flexibility when faced with unexpected challenges during a shift, using critical thinking skills to find effective solutions that maintained high-quality patient care standards.
  • Improved clinic workflow by maintaining clean and organized workstations, minimizing downtime between patients.
  • Increased patient satisfaction through compassionate communication and attentive listening to their concerns or questions regarding treatment plans.
  • Supported interdisciplinary team collaboration by sharing relevant patient information with physicians, nurses, and dietitians for comprehensive care planning.
  • Performed routine quality control and safety checks on all equipment.
  • Promoted overall clinic success by contributing ideas during staff meetings for process improvements or ways to enhance patient experience while receiving care at our facility.
  • Facilitated smooth transitions between shifts through thorough handover reports highlighting key aspects of each patient's condition and treatment progress.
  • Improved patient safety by keeping up-to-date with emergency protocols and participating in routine drills simulating various scenarios that could arise during the course of hemodialysis treatments.
  • Supported a welcoming atmosphere within the clinic by engaging in positive interactions with patients' family members or caregivers when appropriate, fostering strong relationships that ultimately benefit overall treatment experience for patients themselves.

Certified Clinical Hemodialysis Technician

Preferred Medical Group
01.2004 - 08.2005
  • Reduced the risk of infections by adhering to strict infection control protocols during all procedures.
  • Demonstrated excellent teamwork skills while assisting other technicians during busy shifts for optimal patient care delivery.
  • Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
  • Assisted patients with their pre-dialysis weight measurements, ensuring accurate assessment of fluid removal needs during the procedure.
  • Enhanced patient care by providing efficient and accurate hemodialysis treatments.
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.
  • Started and ended reverse osmosis water systems and completed water quality monitoring tests.
  • Demonstrated adaptability and flexibility when faced with unexpected challenges during a shift, using critical thinking skills to find effective solutions that maintained high-quality patient care standards.
  • Improved clinic workflow by maintaining clean and organized workstations, minimizing downtime between patients.
  • Increased patient satisfaction through compassionate communication and attentive listening to their concerns or questions regarding treatment plans.
  • Performed routine quality control and safety checks on all equipment.
  • Optimized treatment efficiency through regular equipment maintenance checks, ensuring all machines were in proper working order prior to initiating dialysis sessions.
  • Assisted in the training and onboarding of new technicians, sharing valuable knowledge from personal experience to help them quickly become proficient contributors within the clinic team.
  • Ensured quality treatment outcomes by closely monitoring patient vital signs and adjusting machine settings as needed.

Patient Intake Coordinator

Crawford and Company
04.1998 - 10.2002
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Completed intake assessment forms and filed clients' charts.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Contributed to a positive work environment through effective teamwork and open communication among colleagues.
  • Enhanced patient satisfaction with timely and accurate information during the intake process.
  • Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.

Education

No Degree - Dialysis Technology

Georgia Medical Institute-Dekalb, Atlanta, GA
07.2003

Skills

Dialysis machine operation

Vascular Access Care

Blood pressure monitoring

Venipuncture

Certification

  • Dialysis Technician Certification- Nephrology Nursing Certification Commission.

Timeline

Certified Clinical Hemodialysis Technician - Fresenius Medical Care Dialysis
08.2005 - Current
Certified Clinical Hemodialysis Technician - Preferred Medical Group
01.2004 - 08.2005
Patient Intake Coordinator - Crawford and Company
04.1998 - 10.2002
Georgia Medical Institute-Dekalb - No Degree, Dialysis Technology
Evelyn Ingram