Evelyn Iniguez
Summary
Experienced professional seeking a challenging role to utilize my skills in contributing to the growth of a stable business. Committed to continuous learning and skill development to drive success.
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Executive Housekeeper
Best Western Hotel
05.2021 - 12.2024
- Company Overview: Best Western Hotel Jobs-Illinois
- Best Western Hotel Jobs-Illinois
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
- Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
- Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
- Managed budgets for labor, supplies, and equipment, optimizing resource allocation while maintaining service excellence.
- Reduced staff turnover by creating an inclusive work environment that fostered teamwork and open communication among employees.
- Mentored junior housekeeping staff members, fostering a supportive team environment and promoting professional growth.
- Addressed maintenance issues proactively by coordinating with the engineering department to ensure prompt resolution.
- Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
- Maintained accurate records of room status information, enabling efficient room assignment processes during peak occupancy periods.
- Streamlined weekly cleaning schedule for [Number] employees.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Handled requests for extra linens, toiletries and other supplies.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Polished fixtures to achieve professional shine and appearance.
- Rotated linens in storerooms and replenished when supplies ran low.
Warehouse Worker
Iya Foods
10.2020 - 02.2021
- Operated dolly and pallet jack
- Loaded and unloaded merchandise
- Organized materials
- Processed delivery reports and inventory
- Shipping and receiving
Housekeeper
Hampton Inn and Hampton Inn & Suites
06.2019 - 02.2020
- Prepared linens
- Kept rooms stocked
- Trained new hires
- Cleaned and organized bedrooms, restrooms, hallways and stairwells
- Disinfected (area or item|rooms|bathrooms|counters|equipment)
Executive Housekeeping Manager
Candlewood Suites
09.2017 - 04.2018
- -handled any guest issues or complaints
- -charge of scheduling
- -inspecting rooms and public areas
- -ordering inventory-tracking lost and found items
- -make sure all housekeepers kept cart and work area cleaned and organized daily
Housekeeper
Super 8 Hotel
05.2017 - 09.2017
- Changed linens
- Restocked room supplies
- Sanitized (area or item|rooms|bathrooms|counters|equipment)
- Emptied trash
- Cleaned and maintained hallways, restrooms, stairwells and Pool area
Machine Operator
FREEDOM GRAPHIC SYSTEMS
05.2016 - 08.2016
- Maintained machining equipment
- Visually inspected equipment parts and deliveries
- Managed production lines
- Excellent communication skills
Certify House Keeper- Cleaning Houses
The Cleaning Authority
09.2009 - 06.2015
- Worked as housekeeper in a home
- Provided friendly service to residents
- In charge of cleaning bedrooms, stairwells, kitchen, restrooms, hallways and offices
- Disinfected (area or item|rooms|bathrooms|counters|equipment)
- Helped train new hires
Education
GED -
College of Dupage
01.2009
Skills
- Laundry
- Filing
- Meal preparation
- Residential Cleaning
- Housekeeping Management
- Cleaning
- Caregiving
- Machining
- Front Desk
- Order Picking
- Cooking
- Guest Services
- Inventory Control
- Home Care
- Housekeeping
- Time Management
- Assistant Manager Experience
- Pallet Jack
- Materials Handling
- Load & Unload
- Housekeeping Supervisor
- Shipping & Receiving
- Task delegation
- Inventory control
- Staff scheduling
- Health and safety regulations
- Staff training and development
- Chemical handling
- Staff management
- Quality assurance
- Recruiting and interviewing
- Cost control
- Organized leadership
- Housekeeping management
- Room inspection
- Scheduling expertise
- Laundry oversight
- Laundry operations
- Supply replenishment
- Teamwork
- Multitasking and prioritizing
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Guest service and support
- Heavy lifting
- Deep cleaning protocols
- Guest services
- Guest request response
- Supply stocking
- Self motivation
- Goal setting
- Professionalism
- Sorting and washing laundry
- Quality control
- Restroom detailing
- Time management abilities
- Continuous improvement
Certification
Driver's License
Additional Information - Abilities And Skills
Work well with others, sensitive, supportive, motivates others, cooperates, delegates effectively, understands feelings, self-confident, and accepts responsibility., Handle Details, Coordinates Tasks, Meets Deadlines, Set Goals, Customer Service, Filing, Multi Task., Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time., Willing to try new things and am interested in improving efficiency on assigned tasks., I am creative, hardworking, productive concerned person. I am an asset of your organization.
Languages
Spanish
Full Professional
Timeline
Executive Housekeeper
Best Western Hotel
05.2021 - 12.2024
Warehouse Worker
Iya Foods
10.2020 - 02.2021
Housekeeper
Hampton Inn and Hampton Inn & Suites
06.2019 - 02.2020
Executive Housekeeping Manager
Candlewood Suites
09.2017 - 04.2018
Housekeeper
Super 8 Hotel
05.2017 - 09.2017
Machine Operator
FREEDOM GRAPHIC SYSTEMS
05.2016 - 08.2016
Certify House Keeper- Cleaning Houses
The Cleaning Authority
09.2009 - 06.2015
GED -
College of Dupage