Evelyn Jackson
King George,VA
Summary
Detail-oriented and results-driven professional with over20 years of experience delivering high-impact administrative and operational support in federal program offices, judicial chambers, and leading law firms. Demonstrated expertise in workflow optimization, document management, and cross-functional collaboration. Adept at meeting strict deadlines, maintaining compliance with regulations, and driving improvements in office efficiency. Holds a Master’s in Human Resource Management, supported by strong technical proficiencies and a proven track record of enhancing customer satisfaction through proactive problem-solving and strategic planning.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Administrator (GS-12)
Department of Housing and Urban Development
02.2024 - Current
- Support the Acting General Deputy Assistant Secretary and the Assistant Secretary for Administration, streamlining office operations and ensuring efficient communication
- Collaborate with senior leaders across multiple Program Offices to align with departmental goals, effectively supporting a diverse office staff of over25 employees
- Spearhead supply management, procurement, contracting, and travel processes, ensuring policy compliance and maximizing resource utilization
- Recommend and implement solutions to complex administrative challenges, promoting enhanced workflow efficiency and productivity
- Draft and edit office correspondence, memorandums, and reports to ensure accuracy, clarity, and adherence to procedural guidelines
- Maintain an organized document-tracking system, closely monitoring all assignments through completion and generating status reports for leadership on capital improvement projects
- Manage Departmental Clearances, Congressional inquiries, and Legislative Referral Memoranda (LRMs)
- Provide analytical support for policy and procedure development, recommending actionable solutions to drive continuous improvement
- Oversee Concur Travel and manage purchase card reconciliations, ensuring adherence to established policies and financial guidelines
- February2024 – Present (40+ hours/week)
Paralegal to a Federal Circuit Judge (JSP-11)
United States Court of Appeals for the Federal Circuit
04.2019 - 02.2024
- Mentored junior paralegals and judicial assistants while providing guidance to law clerks on individual judge’s practices, ensuring consistent adherence to procedural and operational standards
- Streamlined onboarding for law clerks and interns by coordinating with HR and Court units, recommending enhancements for a more efficient new-hire experience
- Served as the primary point of contact for inquiries, ensuring excellent customer service and prompt resolution
- Oversaw recruitment activities, reviewing and organizing applicant materials while scheduling fingerprinting appointments
- Facilitated and managed postings for federal clerkship vacancies on OSCAR, expediting the hiring process
- Maintained essential administrative functions for chambers, including preparing judicial Financial Disclosure Reports, Governance and Education Travel Reports, and managing calendars and travel
- Exercised high ethical standards in handling confidential information, organizing sensitive reports, maintaining electronic files, and fostering a collaborative workplace environment
- April2019 – February2024 (40 hours/week)
Senior Bankruptcy Paralegal
Baker & Hostetler LLP
02.2018 - 03.2019
- Collaborated with attorney teams on weekly case status meetings, providing seamless file management and legal research support
- Prepared correspondence, pleadings, legal documents, and hearing binders to facilitate timely case progression
- Created internal reports and charts to monitor discovery deadlines, ensuring compliance with court requirements
- Mentored and supervised junior paralegals, promoting professional development and knowledge-sharing across the team
- February2018 – March2019 (35+ hours/week)
Senior Bankruptcy Paralegal
Proskauer Rose LLP
11.2015 - 01.2018
- Drafted legal documents, managed case calendars, and conducted research to meet critical deadlines
- Mentored, trained, and supervised junior paralegals, promoting professional growth and adherence to best practices
- E-filed pleadings, coordinated service of filings, and resolved billing issues for fee statements
- Developed spreadsheets for new business development initiatives, enhancing data organization and client communications
- Provided full-spectrum paralegal support to partners and associates, including pro bono case assistance and Spanish–English translation services
- November2015 – January2018 (35+ hours/week)
Senior Bankruptcy Paralegal
DLA Piper LLP
06.2010 - 09.2015
- Prepared and filed legal documents, notices, and correspondence in diverse bankruptcy matters
- Supervised junior Case Assistants, providing training on e-filing, legal research, and case management
- Maintained eRooms and FTP sites, monitored claims registers, and supported hearing preparations across multiple jurisdictions
- Coordinated calendars, tracked key deadlines, and provided Spanish–English translation on pro bono cases
- June2010 – September2015 (35+ hours/week)
Education
Bachelor of Arts - Political Science
Brooklyn College, City University of New York
Project Management Certificate of Training -
Human Resources Institute
07.2024
Master’s - Human Resources Management
Georgetown University School of Continuing Studies
08.2022
Skills
- Software & Tools: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Microsoft Power Automate, Microsoft Teams, Zoom, Skype, Google Docs, SharePoint, Adobe Acrobat Pro, Canva
- Legal & Research Platforms: CM/ECF (PACER), Law360, Bloomberg Law, Westlaw, LexisNexis
- HR & Data Systems: Human Resource Management Information System (HRMIS)
Excellent written and verbal communication
Proficient in workflow and file management
Skilled at handling sensitive information confidentially
Strong decision-making and analytical problem-solving
Adept at multitasking and meeting strict deadlines
Detail-oriented with high standards of quality and accuracy
Effective influencer and negotiator
- HR & Data Systems: Human Resource Management Information System (HRMIS)
Certification
- LinkedIn Learning Certifications
- HR as a Strategic Business Partner (HRCI-endorsed)
- Strategic Human Resources (SHRM-endorsed)
- Human Resources: Strategic Workforce Planning (SHRM-endorsed)
- Administrative Human Resources (SHRM-endorsed)
- Lean Six Sigma Foundations (PMI-endorsed)
- Project Management Foundations (PMI-endorsed)
- Leading and Motivating People with Different Personalities (PMI-endorsed)
- Professional Courses
- Workforce and Succession Planning Training
- Predictive HR Analytics: Mastering the HR Metric
- Becoming an Influential Leader
- Building High-Performance Teams
- Anti-Harassment Program Training for Non-Supervisors
- Resolving Conflict in the Workplace (ADR)
- 2024 HUD Annual Ethics Certification
LANGUAGE SKILLS
Fluent in Spanish
Affiliations
- Project Management Institute (PMI)
- Society for Human Resource Management (SHRM)
- District of Columbia Society for Human Resource Management (DC SHRM)
- DC SHRM Emerging Professionals
Timeline
Office Administrator (GS-12)
Department of Housing and Urban Development
02.2024 - Current
Paralegal to a Federal Circuit Judge (JSP-11)
United States Court of Appeals for the Federal Circuit
04.2019 - 02.2024
Senior Bankruptcy Paralegal
Baker & Hostetler LLP
02.2018 - 03.2019
Senior Bankruptcy Paralegal
Proskauer Rose LLP
11.2015 - 01.2018
Senior Bankruptcy Paralegal
DLA Piper LLP
06.2010 - 09.2015
- LinkedIn Learning Certifications
- HR as a Strategic Business Partner (HRCI-endorsed)
- Strategic Human Resources (SHRM-endorsed)
- Human Resources: Strategic Workforce Planning (SHRM-endorsed)
- Administrative Human Resources (SHRM-endorsed)
- Lean Six Sigma Foundations (PMI-endorsed)
- Project Management Foundations (PMI-endorsed)
- Leading and Motivating People with Different Personalities (PMI-endorsed)
- Professional Courses
- Workforce and Succession Planning Training
- Predictive HR Analytics: Mastering the HR Metric
- Becoming an Influential Leader
- Building High-Performance Teams
- Anti-Harassment Program Training for Non-Supervisors
- Resolving Conflict in the Workplace (ADR)
- 2024 HUD Annual Ethics Certification
Bachelor of Arts - Political Science
Brooklyn College, City University of New York
Project Management Certificate of Training -
Human Resources Institute
Master’s - Human Resources Management
Georgetown University School of Continuing Studies
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