Evelyn Jimenez
San Marcos
Summary
Highly motivated detail-oriented student with a strong foundation in bookkeeping, data analysis, customer service and childcare. Eager to leverage problem-solving skills and proven leadership experience to contribute to a fast-paced environment. Proficient in Microsoft Excel and SQL analytics, with fluency in Spanish and English as well as beginner proficiency in French.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bookkeeper
Go Green Remodeling
08.2021 - Current
- Reconciled bank statements with company records, enhancing accuracy of financial data.
- Handled payroll processing for employees, ensuring timely payments.
- Implemented efficient bookkeeping procedures, streamlining workflow and reducing discrepancies.
- Analyzed financial data to identify cost-saving opportunities and improve overall profitability.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with protocols.
Guest Services Team Member
Target Inc
07.2022 - 01.2025
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Resolved escalated customer complaints, fostering positive relationships and enhancing customer loyalty.
- Trained new staff on customer service protocols and operational procedures effectively.
- Improved team morale through effective communication techniques that fostered an environment of collaboration among staff members.
- Working efficiently to minimize guest wait time under 3 minutes while maintaining guest service and accuracy
- Managing and maintaining the accuracy of 400-1200 orders daily, then delivering a quick and effortless pick-up experience, while timed
Babysitter
Local
01.2018 - 01.2025
- Adapted childcare strategies to meet individual needs of children based on their developmental stages.
- Communicated effectively with parents regarding children's progress and daily experiences.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
Customer Experience Lead & Engagement Lead
Old Navy
05.2021 - 07.2022
- Acted as primary cashier, checking out customers quickly yet efficiently during rushes, serving 200+ customers per shift
- Ensured the team stayed on task throughout the day, while still engaging with the customers
- Served as project manager for all store events
- Completed store read every hour, shared it with the team, and then built a game plan on where to go.
Education
Master of Science - Accounting
Texas State University
San Marcos, TX05-2027
Bachelor of Science - Accounting
Texas State University
San Marcos, TX12-2026
Skills
- Attention to Detail
- Microsoft Excel
- Cash Handling
- Conflict Resolution
- Credits and Refunds
- Customer Relations
- Data Analysis
- Employee Training
- Childcare
- US GAAP
- SQL
Certification
- Small Business Secrets Certification
- Disruptive Technologies Studies for Business Leaders Certification
- VITA/TCE Certification
- Teamwork Foundations Certification
- Artificial Intelligence Certification
- Service-Learning Certification
- Business Ethics Certification
LANGUAGES
Spanish: Native or Bilingual
French: Elementary
Timeline
Guest Services Team Member
Target Inc
07.2022 - 01.2025
Bookkeeper
Go Green Remodeling
08.2021 - Current
Customer Experience Lead & Engagement Lead
Old Navy
05.2021 - 07.2022
Babysitter
Local
01.2018 - 01.2025
Master of Science - Accounting
Texas State University
Bachelor of Science - Accounting
Texas State University