Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Evelyn Lerma

Clovis,NEW MEXICO

Summary

Dynamic Associate Manager at Sonic Drive In with a proven track record in operations management and staff training. Enhanced efficiency through strategic planning and effective decision-making, leading to significant cost savings. Skilled in team leadership and customer service, fostering a collaborative environment that drives performance and satisfaction.

Overview

2026
2026
years of professional experience

Work History

Associate Manager

Sonic Drive In
  • Assisted in managing daily operations to ensure seamless workflow and productivity.
  • Supported team with routine tasks, enhancing overall efficiency and collaboration.
  • Contributed to project planning by gathering relevant data and insights for decision-making.
  • Engaged in training sessions, acquiring knowledge on tools and systems used within the organization.
  • Developed skills in problem-solving techniques to address operational challenges effectively.
  • Participated in regular team meetings, sharing ideas for process improvements and efficiency gains.
  • Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
  • Conducted regular performance evaluations of staff members, providing constructive feedback and identifying areas for growth.
  • Proactively identified areas for improvement, implementing solutions that led to significant cost savings.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Medical Assistant

RGH Clinic
12.2024 - 09.2025
  • Administered patient vital signs and recorded medical histories efficiently.
  • Assisted healthcare providers with examinations and procedures, ensuring patient comfort.
  • Coordinated appointment scheduling and managed patient flow within the clinic.
  • Maintained accurate electronic health records to support clinical decision-making.
  • Educated patients on medication management and follow-up care instructions.
  • Implemented infection control protocols to enhance patient safety standards.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

Education

Amarillo Medical Assistant School
Amarillo, TX

High School Diploma -

Clovis High School
Clovis, NM
05.2024

Skills

  • Staff management
  • Strategic planning
  • Negotiation
  • Operations management
  • Staff training and development
  • Store management
  • Decision-making
  • Customer service
  • Team leadership

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

RGH Clinic
12.2024 - 09.2025

Associate Manager

Sonic Drive In

Amarillo Medical Assistant School

High School Diploma -

Clovis High School

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Evelyn Lerma